Dario Gomez

Fast, efficient and courteous. Fixed right the first time. That's why I go to Mark Christopher Fixed right the first time. That's why I go to Mark Christopher More

by ahardin55 Verified Customer Verified Customer

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Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More

by kevin.webb Verified Customer Verified Customer

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We have been clients with 3 Cadillac Escalades for many years. Very dissapointed with the current policies. 3 days to even look at the vehicle. No loaner cars available, no rent a cars available and no years. Very dissapointed with the current policies. 3 days to even look at the vehicle. No loaner cars available, no rent a cars available and no appointments accepted. We never experienced such bad policies at a car dealership after being a client for over 20 years with 3 Cadillac Escalades. As a matter of fact we only purchase Cadillacs because of great service we were experiencing in the past years. With the current polices we will rethink our purchase of a Cadillac. Multiple computer recall or software updates notices on the new Escalades. Very disapointing. More

by EDWARD25 Verified Customer Verified Customer

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Have been doing business with Mark Christopher for 30+ years; the team is great! Thanks Greg years; the team is great! Thanks Greg More

by GREGERICKSON51 Verified Customer Verified Customer

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Sergio Rodriguez was an awesome sales person and was very understanding about my likes and dislikes on what I was looking for understanding about my likes and dislikes on what I was looking for More

by chicalawana6 Verified Customer Verified Customer

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My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More

by rickywoodard06 Verified Customer Verified Customer

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This was one of the worst experiences I have every had getting my car serviced. I brought the car in because the front tires on my Hummer EV are balding at the outside edge. I asked for a tire rotation, getting my car serviced. I brought the car in because the front tires on my Hummer EV are balding at the outside edge. I asked for a tire rotation, balance, and alignment to help decrease the problem. I was told it would be ready the next day. I called and he said he needed another day. I called the following morning and he said it was all done and pick up mid day. I needed to be a meeting so ok, I went to pick up the car and go but I saw nothing was rotated on the tires. He said the technician, Kevin, did not recommend this. I asked to speak with him and he said moving the tires to the back would not repair the tire. ?!? What? of course I know that. Rotation distributes the wear across all 4 tires to prevent all the balding going to one spot. Kevin and I are not getting anywhere and Dario comes over and hands me a piece of paper from GMC stating this is a known problem from Hummers and the recommended treatment is rotation every 7500 miles. I told Kevin that going back and forth repeating the same thing each other is a waste of time. I told him that I need to go to my meeting. He then said "And you are wasting my time" and he then stated other rude comments. Seriously? I was never told in advance that they did not want to rotate my tires. They told me after waiting for 2 days for my car, getting ubers everywhere (very costly) and being late for a meeting that the work which I brought the car in for was not done. I could have cleared this up on the phone with Dario or he could have looked at the GMC recommended fix which is rotation. Waste of time, and I paid $325 for nothing. More

by Marc Shomer Verified Customer Verified Customer

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Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More

by FIVEUNGERGIRLS Verified Customer Verified Customer

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Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11 Verified Customer Verified Customer

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I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More

by 94angelica.flores Verified Customer Verified Customer

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