Darian Cazares

Recently had to have a tire replaced, along with one of the service checks for a Forester under warranty. A shout out to Darian who listens and goes the extra distance when needed. I was worried about a sl the service checks for a Forester under warranty. A shout out to Darian who listens and goes the extra distance when needed. I was worried about a slow leak in another tire and Darian straightaway found a piece of metal stuck in a tire tread. In general, everything about the dealer experience at this warranty stage is first-rate. It builds trust in a way that I, a senior, am not used to having for a dealership. More

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Our visit was very smooth. Darian Cazares was very professional and courteous. Offered us water or a snack. Darian Cazares was very professional and courteous. Offered us water or a snack. More

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Tucson Subaru was transparent throughout the purchase process along with the trade of our used subaru. Greg was not pushy during our decision and discussion around us deciding to trade. We were also plea process along with the trade of our used subaru. Greg was not pushy during our decision and discussion around us deciding to trade. We were also pleased to know that Subaru allowed us to chose where donations were made. More

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Rene greeted me upon arrival and Dan was my advisor for this service visit. My vehicle was going to be in the shop for a couple of days to complete the service and repairs that were discovered during the i this service visit. My vehicle was going to be in the shop for a couple of days to complete the service and repairs that were discovered during the inspection. Fabian assisted me in arranging a loaner vehicle, explained the paperwork process, assisted me understanding the vehicle operation for the loaner vehicle and was patient with me as I am physically challenged. Dan was / has been my service advisor numerous times and goes out of his way to answer and accommodate my needs / requests. The dealership is always in a high state of cleanliness. Thank You Dan and all of you @ Tucson Subaru. More

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Darla was very patient and helpful. She answered all of my questions and then showed me a few extras. She also assured me that I am welcome to return when I’m ready for more information She answered all of my questions and then showed me a few extras. She also assured me that I am welcome to return when I’m ready for more information. More

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I would like to acknowledge Brittney Ottaviano and Darian Cazares for their exceptional customer service. Most of all, their service manager Artie Gonzalez who went above and beyond to help me fix the proble Cazares for their exceptional customer service. Most of all, their service manager Artie Gonzalez who went above and beyond to help me fix the problem with my car no questions asked. You guys are wonderful! Thank you! More

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Sean was great to deal with. Our 4th Outback from here. Best F&I experience with Kevin. Our 4th Outback from here. Best F&I experience with Kevin. More

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Service Value Culture of the business Sales rep Friendliness Knowledgable Helpful Realistic Kind Down-to-earth Friendliness Knowledgable Helpful Realistic Kind Down-to-earth More

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Dealer cross threaded lugnuts, blamed customer and then refused to fix the problem they caused. refused to fix the problem they caused. More

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Darian was efficient and answered my questions for my 1 year old Subaru Outback. Thanks Darian and service team. year old Subaru Outback. Thanks Darian and service team. More

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