Danielle Starkey

I love this dealership! The process of buying my new vehicle was so smooth and easy. Then I had a problem that I had to bring in for service and it was a small tire issue The process of buying my new vehicle was so smooth and easy. Then I had a problem that I had to bring in for service and it was a small tire issue and Danielle was amazing! I didn’t feel sold on any solutions and she did everything she could to get me back in my vehicle as quickly as possible. I can tell that the management of this dealership is really driving excellence and is Customer obsessed by the way I have been treated since the moment I walked on a lot the first time. There hasn’t been anyone that I have come in contact with their that wasn’t kind and customer service oriented. More

by lynda f Verified Customer Verified Customer

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I needed some warranty maintenance done on my Danta Fe. The whole process was very easy and had no surprises.. communications were excellent and the team was great to work with. The technology when you The whole process was very easy and had no surprises.. communications were excellent and the team was great to work with. The technology when you drive in is really cool/useful (it automatically checks your alignment and tire wear (for free). The whole facility is impressive. And great coffee in the waiting area. 5 stars for this visit!! More

by MARC48 Verified Customer Verified Customer

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Jennifer is awesome! Excellent customer service. She made sure I had all my questions answered and took care of all my needs when my car was being repaired Excellent customer service. She made sure I had all my questions answered and took care of all my needs when my car was being repaired More

by TRACYJOYNES Verified Customer Verified Customer

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No, problem with the dealership, just with the service department I paid $1500 to get my car repaired. And then they give it back with a check engine light on. department I paid $1500 to get my car repaired. And then they give it back with a check engine light on. More

by ICPI2 Verified Customer Verified Customer

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Always friendly, professional,on time. Makes bringing my 2023 Santa Cruz in for what ever problem pleasant. Makes bringing my 2023 Santa Cruz in for what ever problem pleasant. More

by S.L.BOLTON64 Verified Customer Verified Customer

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I would not take my Juke anywhere else! Bought "Lurch" in 2013 and they are the only people that have ever worked on her! Bought "Lurch" in 2013 and they are the only people that have ever worked on her! More

by ROBINFRANKLIN716 Verified Customer Verified Customer

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Now in my 87th year I have experienced many decades of auto services organizations and people. When my 2016 Hyundai Sonata Hybrid broke down in Max Meadows VA during our move from Asheville NC to Shepherd auto services organizations and people. When my 2016 Hyundai Sonata Hybrid broke down in Max Meadows VA during our move from Asheville NC to Shepherdstown WV, I had no choice but to have AAA tow the car to Southern Team Hyundai Roanoke VA, far and away the best auto service I have encountered in terms of welcome, efficiency, hospitality, quality work, communication and customer care. And the person who helped turn this disaster into a positive adventure is Danielle Starkey, who went above and beyond her role as service advisor in embracing our situation and helping us through a three-month journey of car repairs and rental transportation while moving our home. Danielle is a very valuable asset to that Southern Team Hyundai operation and to any customer, as lucky as we were, to experience her kind support!! More

by gtracysr Verified Customer Verified Customer

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They were very helpful I changed a GV 70 but I updated to GV 80 I never told them about my Upgradge . I have now a GV80. She said not a problem. Very Very Helpful. GV 80 I never told them about my Upgradge . I have now a GV80. She said not a problem. Very Very Helpful. More

by Weezeo Verified Customer Verified Customer

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They got me in quick and took care of the issue quickly. I was very happy with my first time experience there and Danielle was awesome. I was very happy with my first time experience there and Danielle was awesome. More

by STEVO4631 Verified Customer Verified Customer

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Good over but not super satisfied Overall a decent experience left feeling somewhat disappointed, felt like more could be done experience left feeling somewhat disappointed, felt like more could be done More

by scottbrandjr Verified Customer Verified Customer

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