Daniel Frye

Daniel is always so helpful to me. I trust him completely. I always ask for him. He is very polite I trust him completely. I always ask for him. He is very polite More

by ptebow Verified Customer Verified Customer

Report | Print

Friendly and helpful I guess did their job ok. ..oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ? ..oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ? More

by Stevelj56 Verified Customer Verified Customer

Report | Print

The service department got my truck in and fixed in a timely manner once they got the software update from Ford motor Company to fix the problem. Still have more issues with the software and they are wai timely manner once they got the software update from Ford motor Company to fix the problem. Still have more issues with the software and they are waiting on Ford motor Company for more updates. More

by steve.carls Verified Customer Verified Customer

Report | Print

Daniel & Westtown were great to work with. They communicated well with me & really seemed to care about getting my vehicle fixed properly. They communicated well with me & really seemed to care about getting my vehicle fixed properly. More

by midwestlandinfo Verified Customer Verified Customer

Report | Print

5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

Report | Print

These are amazing people. They were booked for a week but helped me and my children out when our car broke down on our cross country drive. We were able to get back on the roa They were booked for a week but helped me and my children out when our car broke down on our cross country drive. We were able to get back on the road and get back home safe. If they didn’t help us, I don’t know what we would have done. Let alone their diagnosis was able to prevent a severe car crash because my breaks were failing and caliper was seizing. I am so thankful! More

by diva.reisman Verified Customer Verified Customer

Report | Print

Not sure who Daniel is, but if he’s the service manager, he made me feel comfortable,and the service was fast. Greatly improved! he made me feel comfortable,and the service was fast. Greatly improved! More

by old73gooserider Verified Customer Verified Customer

Report | Print

Daniel checked on my extended warranty to ensure it covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and sche covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and schedule my appointment. The the day of the service I was in and out in under 30 minutes the staff was courteous and efficient. More

by Wgbj4 Verified Customer Verified Customer

Report | Print

No hassles, listen to what you have to say and fixes the problem. Better then any other service shop problem. Better then any other service shop More

by Jkalxndr Verified Customer Verified Customer

Report | Print

Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More

by Riordanjohnjr Verified Customer Verified Customer

Report | Print