Dan Dunham
Dan Dunham at Lithia Hyundai of Reno

Dan Dunham | Page 13

Master Sales Associate

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.9
167 Reviews

I’ve been in the car business for over 30 years. My motto has always been to treat customers the same as I’d want to be treated if I went to buy a vehicle. In short I take great care of my customers and make every attempt to make the car buying process a simple one. Please reach out and I’ll do my best to help you find the perfect vehicle.

Dealership Experience

5 yrs, 4 mos

Industry Experience

36 yrs, 9 mos

4.9

167 Reviews

Write a Review

167 Reviews of Dan Dunham

December 12, 2022

Dealership Rating
Employee Rating

I was a fool I believed her telling me she would take care of the prblm she didn’t. Once I signed, the sales person dd ‘t even answear my calls and when I finally talked to her she said she didn’t know More

by POMPOSELLO1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holly Jensen , Matt Franceschini

Dec 14, 2022

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear you’re experiencing issues with your vehicle. We strive to be open and honest throughout the purchasing process and I’d be happy to speak with you about this in further detail to determine if your warranty covers this. Please reach out to me when convenient so we can sort this out, thank you. Scott Robert 775-682-3352 Customer Relations Manager

December 03, 2022

Dealership Rating
Employee Rating

Good education for a potential buyer. Friendly dealership. Introductions to staff. Made purchase simple. Plenty of service follow up. More

by SBLYNN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lucas Bragg, David Lennox

Dec 05, 2022

Lithia Hyundai of Reno responded

We're happy to be an entry point of information for car buyers. Getting to know our customers is just as important as working with them to score a deal at Lithia Hyundai of Reno. Thanks for awesome review!

December 03, 2022

Dealership Rating
Employee Rating

Very professional dealership I enjoy working with Kirby in Sales Mountain service Steve the death person, Tom, the sales manager, great team great people thank you More

by ARTSGALAXIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Leveille, Devin Rogers , Larry Farrell, Matt Franceschini, Efren Gonzalez-Aguayo, David Lennox, Kirby McMahon, PJ Pourjami

Dec 05, 2022

Lithia Hyundai of Reno responded

Thanks for the great review! It's our pleasure to assist you at Lithia Hyundai of Reno. See you again soon!

November 15, 2022

Dealership Rating
Employee Rating

Dan was amazing to work with. So helpful and knowledgeable. We now have owned three Hyundais from this dealership. More

by LSSINNV20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Nov 15, 2022

Lithia Hyundai of Reno responded

We really appreciate your loyalty and are pleased to hear Dan was helpful and knowledgeable throughout the process. If you need anything else, you're always welcome here at Lithia Hyundai of Reno!

November 11, 2022

Dealership Rating
Employee Rating

Everyone is very accommodating, polite, explained all functions of the vehicles when asked. Thank you Dan More

by samdons70
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Amy Smith

Nov 11, 2022

Lithia Hyundai of Reno responded

We appreciate the 5-star review! The team is more than happy to accommodate you as best we can and answer all of your questions. See you again soon at Lithia Hyundai of Reno!

November 07, 2022

Dealership Rating
Employee Rating

The sales person took his time to work with me and got me a car that I could relay on. He was very nice and made the experience enjoyable. More

by KAVARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Lithia Hyundai of Reno responded

That's so great to hear! It was our pleasure to help you along your car buying journey. Safe travels from Lithia Hyundai of Reno!

October 31, 2022

Dealership Rating
Employee Rating

The worst process to buy a used truck I have experienced. No communication that you could believe and it wasted hours or our time. We will NOT do any more business with your company. This assumes we recei More

by gdelcarlo
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 01, 2022

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear about your less than pleasant truck buying experience with us. We strive to be communicative and transparent throughout the purchasing process. Please reach out to me at the number below so we can work things out, thanks. Scott Robert 775-682-3352 Customer Relations Manager

Nov 15, 2022

gdelcarlo responded

Still waiting for our title to the truck. Please provide the date it was sent to the State of Nevada.

October 30, 2022

Dealership Rating
Employee Rating

I love how they treat people like family. I will continue to purchase my vehicles from them. More

by TRUDY_SANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Lithia Hyundai of Reno responded

We really appreciate that, Trudy. Thanks for being a loyal customer!

September 29, 2022

Dealership Rating
Employee Rating

Forced into a car I never asked for. Ordered a car and it never showed up. Dealership had false down payment number and incorrect credit score. Very pushy. It felt like strong armed robb More

by eric.veling
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Lennox

Oct 05, 2022

Lithia Hyundai of Reno responded

Hi Eric, I apologize for the wait you experienced on your Elantra order and the mix-up with your down payment. If you have any other questions or concerns, please feel free to reach out. Thanks. Scott Robert 775-682-3352 Customer Relations Manager

September 17, 2022

Dealership Rating
Employee Rating

Was lied to on the phone by Devin about the equity I had in my vehicle, set up an appointment for a possible trade in the following Friday and Devin wasn't even in the dealership for the day. More

by MARINO.CHRISTOPHER89
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Devin Rogers , David Flyr

Sep 19, 2022

Lithia Hyundai of Reno responded

Hello, we aim to be open and honest with our valued customers and it’s unfortunate to hear about your experience. To attempt to earn back your trust, I’d like to speak with you about this personally. Please reach out to me at the number below when you are available, thank you. Scott Robert 775-682-3352 Customer Relations Manager

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