Damon Mills | Page 10

Staff was courteous and personable. However the process of taking delivery of our new vehicle took in excess of 3.5 hrs. We had to cut short the hands-on technology instruction because However the process of taking delivery of our new vehicle took in excess of 3.5 hrs. We had to cut short the hands-on technology instruction because we felt overwhelmed by last minute changes and extended periods of waiting for other people to get around to us. We had made an Appointment for 1:00pm thinking everyone would be prepared for us but it was not the case. Love the car but not the process. More

by chelin1 Verified Customer Verified Customer

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Great dealership to deal with. Everything done so nicely and professionally. Loving my new car. Everything done so nicely and professionally. Loving my new car. More

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I would highly recommend Lexus of Sarasota. They are very helpful and will work with you in every way from sales and finance to service. They are very helpful and will work with you in every way from sales and finance to service. More

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Everything was good until the final purchase documents. I had put 5k down the day before on a all cash purchase. After declining all the various protection extension packages, Chris Carter presented me wit I had put 5k down the day before on a all cash purchase. After declining all the various protection extension packages, Chris Carter presented me with a multi page document which included language saying the seller could cancel the contract and re-posses the car for any reason within a few days. (even though I paid all cash) The language was made for financed sales but I was required to sign anyway. Chris said it was a Florida law! Chris agreed that theoretically the seller could take back the car and sell it to a buyer willing to pay more, but that they would not do that. Chris would not complete the sale unless I signed and this was after they had my 5k deposit leaving me with few options. It is a good well run dealership but I would advise asking to see all the documents you will be asked to sign before you commit to buy the car. More

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This is the 3rd Lexus I have purchased from this dealership - now under new ownership. Patrick had everything ready for the delivery but it was delayed - not totally unexpected with so many new face dealership - now under new ownership. Patrick had everything ready for the delivery but it was delayed - not totally unexpected with so many new faces. More

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Excellent service and friendly fine people. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. More

by Debbie Verified Customer Verified Customer

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Very professional and congenial in working through the sale process. Would highly recommend them to any associate. sale process. Would highly recommend them to any associate. More

by HALLOFFAMEMAN1 Verified Customer Verified Customer

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The dealership had exactly the model and equipment package I was looking for. David worked with me to make the numbers work. package I was looking for. David worked with me to make the numbers work. More

by gregg.niemi Verified Customer Verified Customer

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Alex is an incredible salesperson, very knowledgeable, patient, and kind! And Tor is a wonderful financial person as well as very personable. patient, and kind! And Tor is a wonderful financial person as well as very personable. More

by EDNAELLIS Verified Customer Verified Customer

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Very friendly and professional place, a lot of patience and willingness to help. Thank you and hope for future cooperation and willingness to help. Thank you and hope for future cooperation More

by Ted G Verified Customer Verified Customer

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