Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8
70 Reviews

Dealership Experience

7 mos

4.8

70 Reviews

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70 Reviews of Dakota Burns

March 27, 2026

Dealership Rating
Employee Rating

Super easy and quick process. Dakota and everyone else I've spoken with have been super kind and helpful. More

by boot_harold
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 27, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. We're glad our team made the process smooth for you. Wishing you all the best.

March 25, 2026

Dealership Rating
Employee Rating

I do wll my maintenance here. They take care of me every time in a timely manner. Thank you! More

by bramblett.justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 19, 2026

Dealership Rating
Employee Rating

Dakota did a good job. Very professional and easy to work with and not pushy. More

by Cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism at Frisco Chrysler Dodge Jeep Ram. We're glad the experience was comfortable for you. Let us know if you need anything else.

March 18, 2026

Dealership Rating
Employee Rating

Dakota was friendly and got me right in. Job was complete in less than 30 minutes! More

by vltjordan
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 19, 2026

Frisco Chrysler Dodge Jeep Ram responded

Our team appreciates your feedback about the quick and friendly service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

March 13, 2026

Dealership Rating
Employee Rating

Communication was great and everything was taken care of as expected and ahead of time. More

by RVZ
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 14, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We're glad communication met your expectations at Frisco Chrysler Dodge Jeep Ram. We appreciate your support.

March 07, 2026

Dealership Rating
Employee Rating

For the issues I had, and issues they found I didn’t know I had, they got my truck in and out pretty quickly. It feels a lot closer to new again. More

by r.m.torrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear your truck feels like new. We appreciate your business.

March 05, 2026

Dealership Rating
Employee Rating

I had a great experience with Davis Pham and Daphne Benedict at Frisco CDJR. I ordered a set of tires through them and they handled everything from start to finish. They got the tires mounted and balan More

by G10_Si
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efficient service with your tire order and installation. We appreciate your recommendation and hope your tires serve you well from Frisco Chrysler Dodge Jeep Ram.

March 05, 2026

Dealership Rating
Employee Rating

I don't believe the issue was addressed appropriately. The Jeep is 4 years old with 74000 miles. The coolant shouldn't have needed to be 'flushed' yet. The only work ever done on the Jeep is from this dea More

by brown.heather2001
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Mar 06, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you in greater detail about your recent appointment for your Jeep. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 03, 2026

Dealership Rating
Employee Rating

They communicated well and got the reports done promptly I was pleased with the outcome More

by Steph.749514
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 03, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for acknowledging our team's communication and efficiency. We're glad you’re satisfied with the service at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best.

February 28, 2026

Dealership Rating
Employee Rating

Dakota kept me informed about ordered parts. I would recommend Frisco Chrysler to my friends. More

by paul_winder
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 01, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you recommending Frisco Chrysler Dodge Jeep Ram. Our team is glad you were kept informed during the parts order process. Thank you for your feedback.

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