DJ Bermudez

The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS@remax.net Verified Customer Verified Customer

Report | Print

D.J. was great to work with he was very accommodating and addressed my questions and concerns. addressed my questions and concerns. More

by LSF1087 Verified Customer Verified Customer

Report | Print

Quick and efficient work was done conveniently and. successfully. We have bough3 cars.here.and.will.return successfully. We have bough3 cars.here.and.will.return More

by ROBGWLEZ Verified Customer Verified Customer

Report | Print

We just purchased our second car from DJ and Hawk Ford St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to give you the best deal possible. We have been to dealers that try to "work with you" for hours, wearing you down hoping you will just cave and give in to their non-negotiating tactics, i.e. St. Charles Jeep. Hawk Ford of St. Charles is the exact opposite. I highly recommend buying a vehicle from this dealership, and their service department is just as good. More

by PB Verified Customer Verified Customer

Report | Print

My sales person at Hawk was DJ Bermudez who was awesome! He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from p He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from previous car buying experiences at other dealerships More

by BKS777 Verified Customer Verified Customer

Report | Print

Great experience- great sales man DJ- he was very helpful and took his time with me and my husband and took his time with me and my husband More

by BECKYGUNDRUM Verified Customer Verified Customer

Report | Print

This is the best dealer I have bought a vehicle from I recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that they can do to accommodate you five stars for them i would give them 100 stars if i could More

by RICHNEILL59 Verified Customer Verified Customer

Report | Print

Andrew and DJ with patient, quick & efficient. As a sales manager DJ's soft close before working the numbers was well executed. As a sales manager DJ's soft close before working the numbers was well executed. More

by FOX_MITTMAN Verified Customer Verified Customer

Report | Print

Very pleasant and efficient experience . Would strongly recommend Hawk to anyone. Looking to buy a new car. Would strongly recommend Hawk to anyone. Looking to buy a new car. More

by FTD2308 Verified Customer Verified Customer

Report | Print

Oil change and 10k mile checkup was quick and easy! Very helpful team members and a comfortable waiting room. Very helpful team members and a comfortable waiting room. More

by Leets Verified Customer Verified Customer

Report | Print