DJ Bermudez

DJ found my new truck so my birthday trip was a huge success. He originally sold me my 2025 Ford F-350 Lariat—and it was an awesome truck. I received compliments on it everywhere I went. Unfortunatel success. He originally sold me my 2025 Ford F-350 Lariat—and it was an awesome truck. I received compliments on it everywhere I went. Unfortunately, with under 30,000 miles, the turbocharger went out, and I was told it could take at least three weeks to fix. The timing couldn’t have been worse. I had a trip planned the following Thursday for my 70th birthday with my truck and trailer, with about $1,200 already paid in campground reservations. That’s when DJ really stepped up. Once we realized a turbocharger wasn’t available anywhere, he went to work finding a solution. He even drove to Wisconsin to pick up a 2026 F-350 King Ranch and brought it back to St. Charles so I wouldn’t miss my trip. That’s going above and beyond—that’s someone who truly cares about his customers. DJ didn’t just sell me a great truck—he stood behind me when it mattered most and made sure my trip still happened. If you’re working with DJ, you’re in the right hands. More

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Kathy in the service department was excellent to work with. She kept me informed every step of the way and was always upfront about what was going on. Even though a replacement turbocharger wasn’t availa with. She kept me informed every step of the way and was always upfront about what was going on. Even though a replacement turbocharger wasn’t available, she truly did everything she could to try and locate one so I wouldn’t have to replace my truck. Unfortunately, there just wasn’t a turbo available anywhere, and I ultimately ended up purchasing another F-350 from DJ, who has helped me with several vehicles over the years. I also want to point out that Kathy and the commercial side of the service department deserve more recognition. They do a fantastic job, and it’s surprising they’re not highlighted more—they are a valuable part of the team and should absolutely be acknowledged. More

by SHAAS@remax.net Verified Customer Verified Customer

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Hawk Ford gave me a fair trade-in amount and helped me purchase my 2026 Mustang. Salesman DJ Bermudez gave generous time helping me make decisions, explaining all of the options, finding me the right car. purchase my 2026 Mustang. Salesman DJ Bermudez gave generous time helping me make decisions, explaining all of the options, finding me the right car. Made it a pleasant experience. More

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I have nothing but good words for St. Charles Ford and especially Andrew and DJ. We drove 120 miles to see a car that we found online and I told them I wanted no surprises. And no surpris Charles Ford and especially Andrew and DJ. We drove 120 miles to see a car that we found online and I told them I wanted no surprises. And no surprises it was. Andrew described and sent pictures of the car to me, we agreed on a price and once again there were no surprises whatsoever when we got there. Very easy transaction and they were so friendly, accommodating and honest. I would recommend them to anyone!! More

by DUANEBELL Verified Customer Verified Customer

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DJ was great along with all your staff that helped with the process of looking for and buying a truck the process of looking for and buying a truck More

by MADIIORIO60 Verified Customer Verified Customer

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DJ was excellent. Made us feel good about purchase of our 2025 Explorer. Confident about dealership if we need anything in future. Made us feel good about purchase of our 2025 Explorer. Confident about dealership if we need anything in future. More

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Very Customer Friendly, DJ and Andrew made the purchase of my new truck easy and non stressful. Would definitely plan a visit in the future. of my new truck easy and non stressful. Would definitely plan a visit in the future. More

by NCOSEK Verified Customer Verified Customer

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DJ was extremely helpful with our recent truck purchase, he was polite and professional, no pushiness he was polite and professional, no pushiness More

by REENIEMCK Verified Customer Verified Customer

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I’ve purchased five Ford vehicles from Hawk Ford, and there’s a reason they continue to earn my business. The entire team is consistently upbeat, helpful, and a pleasure to work with. From my salesman DJ there’s a reason they continue to earn my business. The entire team is consistently upbeat, helpful, and a pleasure to work with. From my salesman DJ to sales manager Andrew, every experience on the sales side has been smooth, honest, and genuinely enjoyable. On the service side, Steve has been my go-to guy for all my gas vehicles. His professionalism and attention to detail are a big part of why I ended up buying four vehicles from Hawk. He’s always taken great care of my Motorhome with the V10, my earlier gas vehicles, and everything in between. Then I met Kathleen in the Diesel Service department — and she’s been just as exceptional. When I brought in my F-150 Diesel, she handled it with the same expertise and enthusiasm. Most recently, I called early one morning about my F-350 before a long trip to California. She told me to bring it right in, diagnosed the issue, ordered the part immediately, and had me back on the road the moment it arrived. Steve and Kathleen are both top-notch, and together with DJ and Andrew, they’re the reason I trust Hawk Ford with every vehicle I own — gas and diesel. They truly go above and beyond. More

by SHAAS@remax.net Verified Customer Verified Customer

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We had a great experience at Hawk Ford of St. Charles! Would recommend to friends! Charles! Would recommend to friends! More

by Mwerve Verified Customer Verified Customer

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