Crystal Thompson | Page 27

Coming to a dealership as a single woman is very stressful however Jeremy was amazing he went over and above to find a car within my price range took care of every little detail. I also wanna give a stressful however Jeremy was amazing he went over and above to find a car within my price range took care of every little detail. I also wanna give a shout out to Shane Crystal and Joey.. my overall experience was amazing and if I can give them 10 stars I would. I have been a loyal Toyota fan however I drove off the lot with a Nissan, but I asked for a tour of Cleveland sticker on my car. I would highly recommend Toyota of Cleveland to friends and family and when I’m looking for another car I well shop there first. Thank you for Going above and beyond! Vicki Fox One very very happy customer. More

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Our story is about the miracle workers at Toyota of Cleveland. We had our 2017 Highlander for maintenance at Toyota of Cleveland and had no intention of buying a new car for we truly value our 2017 Hig Cleveland. We had our 2017 Highlander for maintenance at Toyota of Cleveland and had no intention of buying a new car for we truly value our 2017 Highlander. Greg our salesperson had told my husband how difficult it is to get any car let alone a hybrid SUV due to shortages. Greg made clear that finding one available could take up to two years so my husband asked him to keep an eye out for one in the future. Greg was looking for any available vehicles when a 2022 Hybrid Highlander popped up on his screen. He was in disbelief. Since Dale had left the vicinity Greg called Dale’s home and explained to his wife the incredible news. Once Dale returned home, he learned more about the vehicle and was unsure of some of the features; especially since it was a 4-cylinder. Greg insisted that Dale should at least see and drive it once the Highlander arrived at the dealership in few months. Greg would keep it under Dale’s name. Only a few weeks passed when the dealer expected delivery. Once at the dealership they had the beautiful shiny black 2022 Toyota Hybrid Highlander ready by the second day when we arrived to do the test drive. We both felt that the Hybrid Highlander was everything we would want and even more. The 4-cylinder outperformed our current 6-cylinder, the engine was so quiet one could not hear it running, the comfort and design were exceptional. The most important feature is that the SUV had a range of more than 600 miles. We spent the rest of the day on a pleasurable agreement with the sales manager on price and signing many documents. We were proud and delighted owners within the day. We would not buy another make other than Toyota and would not buy from any other salesperson than Greg and any other dealership than Toyota of Cleveland. We appreciate their professional way of doing business, and the miracle of the purchase of the vehicle of our choosing. More

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My experience was Great and I had a great time and everyone treated me very well and the turn out with my new purchase was amazing everyone treated me very well and the turn out with my new purchase was amazing More

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My experience was great. Nathan did a wonderful job. He has a good personality and was a joy to deal with. Crystal was also great. The whole process took a long time though Nathan did a wonderful job. He has a good personality and was a joy to deal with. Crystal was also great. The whole process took a long time though. More

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A very pleasant experience. No pressure to buy. I personally dealt with Tyler, Stockton, and Justice and was impressed with their professionalism. No pressure to buy. I personally dealt with Tyler, Stockton, and Justice and was impressed with their professionalism. More

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Amazing experience, made my first personal purchase on a car and the staff was super helpful and eager to help and make a personal connection. car and the staff was super helpful and eager to help and make a personal connection. More

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Prices are on par with about anywhere else. Would rather deal with a larger dealership with in house financing and on site maintenance repair. We bought a used car and they washed our car and f Would rather deal with a larger dealership with in house financing and on site maintenance repair. We bought a used car and they washed our car and filled it with gas the day we bought it. The salesman Juan Carlos, went above and beyond to be helpful. More

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Amazing. Works very well with customers. 10/10 recommend to anyone getting a car!!! This group of individuals has worked very well for my family and I am prou Works very well with customers. 10/10 recommend to anyone getting a car!!! This group of individuals has worked very well for my family and I am proud to say that I bought my first car from them. More

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I had told Alfred Odister about a week ago that I was looking for a specific Camry. He told me that I would probably have to be put on the list since inventory was low. I told him that was fine. I would looking for a specific Camry. He told me that I would probably have to be put on the list since inventory was low. I told him that was fine. I would wait on what I wanted. Then yesterday he called and said they had one in stock if I wanted to come look at it. I made the hour and a half drive to see this beautiful Camry. It was exactly what I wanted!! It had all the features I had asked for and more. He was very helpful and knowledgeable. He synced my phone to the car and I was good to go. Everyone there was friendly and very helpful. He answered all my questions and explained all the features. My experience was very positive from the initial phone call to the drive off the lot. Then he called as I was on my way home to make sure everything was working properly and if I had any additional questions. I could not have asked for a better experience. Excellent!!! More

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Listened to my needs in a vehicle and provided info in a timely manner. Friendly and efficient. Buying was an enjoyable experience. timely manner. Friendly and efficient. Buying was an enjoyable experience. More

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