Craig Gates | Page 4

Incomplete service work with poor effort to resolve Per my conversation with Rachel, given that my truck was brought in by Champagne Motors (who I purchased the truck from and who provided me a loaner a Per my conversation with Rachel, given that my truck was brought in by Champagne Motors (who I purchased the truck from and who provided me a loaner and coordinated the warrantee work) for inoperable controls and given that there is still an outstanding issue not resolved, I am dissatisfied with Columbia Ford’s failure to remedy their service shortcomings. Telling me I cannot get a subsequent service appointment to address what should have already been fixed by your service department for a week or two (together with a loaner) tells me my business is not that important. I will never do business with Columbia Ford or an affiliate again. More

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Excellent Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything els Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything else thanks for the wonderful service More

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Awesome Ford Dealer Purchased 1999 New Ford Super Duty plus 2009 F150 Crew cab 4X4 and a 2012 Super Duty Awesome sales staff, Service department and Parts Department with Purchased 1999 New Ford Super Duty plus 2009 F150 Crew cab 4X4 and a 2012 Super Duty Awesome sales staff, Service department and Parts Department with former Parts Manager Art Hirtle and current Parts manager Joseph Brochu. More

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