Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Courtney Krause

March 27, 2026

Dealership Rating
Employee Rating

Courtney from Service Dept guided me through the headache of purchasing new tires, n of course an oil change while I was there. I'm grateful for her help with that. The Mechanic did a fantastic job as well o More

by tmeninger1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Where's Andrew's name, The Warranty Man?

Mar 29, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

March 26, 2026

Dealership Rating
Employee Rating

Always treated me good. Have a good friend that has been working there for many years. More

by smanning77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Morreale, Thomas Howard

Mar 29, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

Dealership Rating
Employee Rating

Excellent service. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. More

by cmk90453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 23, 2026

Dealership Rating
Employee Rating

Your rep in the waiting room area was extremely knowledgeable, helpful and pleasant to interact with. More

by ejones6646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 20, 2026

Dealership Rating
Employee Rating

It is always a pleasure to deal with the service team at Koons White Marsh Chevrolet More

by TAMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Mar 24, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 19, 2026

Dealership Rating
Employee Rating

Very clean and very friendly people. Dealership looks well taken care of. Never had a problem. More

by smhawk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Koons White Marsh Chevrolet responded

smhawk123, we are delighted to see this rating! Have a great day!

March 18, 2026

Dealership Rating
Employee Rating

Always fast and courteous team members making sure everything goes as smoothly as possible during the complete process More

by mack.atwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

March 16, 2026

Dealership Rating
Employee Rating

The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 16, 2026

Dealership Rating
Employee Rating

Always polite and respectful. Courtney was very professional and did not try to sell me any unnecessary services or products. The service was efficient and very clean. I also love More

by eseergae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thank you eseergae! We hope to be of service to you again!

March 13, 2026

Dealership Rating
Employee Rating

Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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