Courtney Devine

Courtney is the absolute best, she communicates via, text call and email. Explains the issues with my cars plainly and and provides options to deal with the issues. call and email. Explains the issues with my cars plainly and and provides options to deal with the issues. More

by Robert Davis Verified Customer Verified Customer

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Horrible costumer service spoke originally was told that they don’t repair minis then told they could and drove 2 hours to drop off the car. Was not informed by Courtney that the wait for the rental car wou they don’t repair minis then told they could and drove 2 hours to drop off the car. Was not informed by Courtney that the wait for the rental car would take over 3 hours to then be stuck in rush hour traffic. Would not recommend this dealership More

by ZOEESTONE00 Verified Customer Verified Customer

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I have always had excellent service from the Ferman service team. Matt, Courtney and the new guy (sorry I forget his name) provide outstanding service. And my salesman, Ryan, goes out of his way to int service team. Matt, Courtney and the new guy (sorry I forget his name) provide outstanding service. And my salesman, Ryan, goes out of his way to interact with my husband and myself in a meaningful way 4 years post sale. More

by nac284 Verified Customer Verified Customer

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This was our second purchase from Ferman and the experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained every experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained everything about my new car in an easy to understand way. Her enthusiasm was infectious. Thanks to the entire team at Ferman. More

by pderidder9 Verified Customer Verified Customer

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The service staff was Knowledgeable and respectful. Billing was explained and car was serviced on time. Billing was explained and car was serviced on time. More

by zikkimed Verified Customer Verified Customer

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Dealership was about as stress free as you can be. Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too care of it right away. Highly recommend Ferman Mini. More

by Seigeman Verified Customer Verified Customer

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We are VERY happy with the Mini, the service and the experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she waited. About and beyond. Thank you. 5 stars, very likely to recommend. More

by jasonvk73 Verified Customer Verified Customer

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Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed. your car. They get you taken care of on time and keep you informed. More

by jwcrnp Verified Customer Verified Customer

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Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner. needed repairs are completed in a timely manner. More

by raestanley Verified Customer Verified Customer

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Excellent customer service! Courtney proactively provided some additional services that we needed under our warranty. Courtney proactively provided some additional services that we needed under our warranty. More

by timharding2521 Verified Customer Verified Customer

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