Courtney Devine

Arrived for routine auto care. Courtney provided an honest assessment & identified my warranty was expiring. Three options were provided and one selected. Turns out my 2022 MINI Courtney provided an honest assessment & identified my warranty was expiring. Three options were provided and one selected. Turns out my 2022 MINI had brake lines replaced and were covered by the warranty. Great customer service. When the service reps also drive MINIs (or own two) that means something! More

by mldufault074 Verified Customer Verified Customer

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Courtney and the Mini team were/are wonderful, courteous and knowledgeable! Thank you, you always make my Mini feel better!! and knowledgeable! Thank you, you always make my Mini feel better!! More

by crazysmf Verified Customer Verified Customer

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The service Dept. was very kind and clean.the waiting area.was comfortable with drinks and snacks. was very kind and clean.the waiting area.was comfortable with drinks and snacks. More

by jhall5152 Verified Customer Verified Customer

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I am beyond pleased with the service received from your dealership! I absolutely love my mini and have vowed to keep her as happy as she keeps me however living an hour and a half from the mini dealership dealership! I absolutely love my mini and have vowed to keep her as happy as she keeps me however living an hour and a half from the mini dealership posed challenges Furman actually offered to pick up and drop off my girl AND provided a loaner car while she was being serviced at no extra charge 🙂 My girl is back home clean, shiny, and in perfect working order, I can’t thank this dealership enough for the services they provided More

by melsmom93 Verified Customer Verified Customer

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Prompt professional service. Short wait times. Free coffee and snacks. Everyone is nice and friendly Short wait times. Free coffee and snacks. Everyone is nice and friendly More

by johneddie65 Verified Customer Verified Customer

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Ferman mini is a wonderful place with a great atmosphere great customer service and wonderful cars I would recommend this place to anyone great customer service and wonderful cars I would recommend this place to anyone More

by vickiray19566 Verified Customer Verified Customer

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Ferman mini is a wonderful place with a great atmosphere great customer service and wonderful cars I would recommend this place to anyone great customer service and wonderful cars I would recommend this place to anyone More

by vickiray19566 Verified Customer Verified Customer

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We always have our minis the service at Ferman, even though it is an hour away from our house. This is mainly due to Courtney, our service representative in the office. She remembers us by name and is a though it is an hour away from our house. This is mainly due to Courtney, our service representative in the office. She remembers us by name and is always efficient, professional, helpful and friendly. More

by justsadra Verified Customer Verified Customer

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Always a superior, positive experience. Quality, honest sales professionals. 15 year customer!! Multiple vehicles purchased. Quality, honest sales professionals. 15 year customer!! Multiple vehicles purchased. More

by Kima Verified Customer Verified Customer

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Friendly and responsive and they found a solution for the problem that saved me money. problem that saved me money. More

by Ginger McQuigg Verified Customer Verified Customer

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