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Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
101 Reviews
5.0

101 Reviews

Write a Review

101 Reviews of Courtney Crook

March 08, 2026

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Employee Rating

Great service. The service advisor was friendly and accommodating. The waiting area was spacious and clean. More

by e13ctron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2026

Don Ayres Honda responded

It’s wonderful to know that Courtney was friendly and accommodating and that the waiting area was spacious and clean. We appreciate you choosing us for your Honda Pilot service. Please let us know whenever you need assistance again.

March 03, 2026

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Top notch experience. From the greeting to the delivery I felt like I was important. Keeps us wanting to continue having our service done here. More

by Fabulous Fabini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Demetriades

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Mar 04, 2026

Don Ayres Honda responded

Thank you for praising our welcoming greeting and smooth delivery process. We’re delighted your Honda CR-V service felt top notch and look forward to caring for your vehicle on future visits.

March 03, 2026

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Clean. Friendly. Informative.everyone went out of wat to keep me updated. Addressed all of my questions More

by Xxxx
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 03, 2026

Don Ayres Honda responded

Thank you for recognizing our team’s efforts to keep you informed during your Honda Civic service. Courtney and our staff were glad to address all of your questions and maintain a clean, friendly environment. Thank you for trusting us with your vehicle.

February 05, 2026

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Courtney was my superhero this morning! I drive over an hour to Don Ayres because they’re always fantastic, but this morning I was running late. She was still very considerate of our time a More

by Molly R.
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 05, 2026

Don Ayres Honda responded

We’re glad Courtney could make your service visit efficient and enjoyable even with your tight schedule. It’s great that the showroom tour and seating area helped you feel at ease during your Honda CR-V service. Thank you for sharing such high praise, and we look forward to seeing you again.

January 22, 2026

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Employee Rating

Consistent, fair, reliable maintenance with no unnecessary recommendations. I never have to take my van back to fix the fix. More

by karen.evans2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 16, 2026

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Don Ayres service center staff are friendly and courteous! Cortney was great and explained everything thoroughly! More

by Jeannie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2025

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Jon was very prompt and courteous. The work done quickly. Wouldn't take my truck anywhere else. More

by Buscodoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon

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Dec 17, 2025

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2025

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Employee Rating

Service was GREAT! Courtney took excellent care of us. She's very friendly and explained everything to us in a detailed manner. Thank you! More

by wginder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2025

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Great car buying experience! Courtney took great care of us and answered all our questions. More

by Rex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Jackson Odle

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Sep 23, 2025

Don Ayres Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2025

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Employee Rating

I have always been happy with the service and the employees. Very professional and knowledgeable. More

by pmmiller123
Recommend Dealer
Yes

Other Employees Tagged: Paul Evans

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Apr 19, 2025

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

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