Corey Nelson | Page 24

2020 truck Great truck great deal like the past 2 trucks. Quality vehicle. Corey , Pat and Ryan made this Purchase as smooth as the other 2. Thanks again Great truck great deal like the past 2 trucks. Quality vehicle. Corey , Pat and Ryan made this Purchase as smooth as the other 2. Thanks again More

by MIKEB1512003 Verified Customer Verified Customer

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Great Place, Great people to work with this is the forth Yukon xl we have purchased from West Metro with the help of Corey Nelson. West Metro has a good selection of vehicles to choose from this is the forth Yukon xl we have purchased from West Metro with the help of Corey Nelson. West Metro has a good selection of vehicles to choose from and gves a fair price for trade ins. Hope to see you again in a few years. More

by METJMT Verified Customer Verified Customer

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Corey was great to work with. Very professional and never pressured us into anything. Even though the dealership was busy, we got the attention we needed from Cory. We would definitely work with him and reco pressured us into anything. Even though the dealership was busy, we got the attention we needed from Cory. We would definitely work with him and recommend him to anyone. Ryan was very pushy, very unprofessional. We were very upset and almost left without a vehicle. I was in shock at the price of the loan we were talking about setting up. I understand trying to sell service contracts and gap insurance, but to have them included in the loan before even talking about them, I did not like it at all. When we were going over the service contract, Ryan would not stop pushing us to add it on. We clearly said no, but then he would try another angle and try again. We said no and shared our reasons, but it was never heard. Gap insurance was the same way, he said we needed it, we said no, he pushed back that we really needed it. We did not want it. When a comment was made that we would just refinance with another company, the unprofessionalism really showed. He came at us asking if we had a personal check as he wouldn't set up the loan as he has to pay to set it up. We said we did not have one and he was asking if we had a check from the credit union which again we did not. He asked again if we had a personal check as he would not set up the loan. I again said NO. I told him the other dealerships said we could finance through them and then refinance. He made a comment as to not understanding why as they need to pay to do it. At that time I was ready to walk away from this truck. I was done with being treated so rudely. My husband told me later he was also ready to walk away due to the rudeness. If I would have known that, we would not have stayed. I was more than confused as to what we were actually doing after that. We signed papers and were walking out, I had no idea we were taking the truck home, but we did. My husband said we signed a sheet saying if we did not bring check back the original loan would be set up. So if we did not bring a check, the loan would have been set up, but it could not be set up that day (what is the difference) poor customer service. We did bring a check on a day we knew Ryan would not be there just so we did not have to see him. The interesting thing in working with the credit union, the person we worked with talked about their gap insurance coverage, how it works, the difference with the price of the truck compared to price of the loan and we ended up taking the coverage for $350 instead of $500 and coverage is much better. We were never pressured, just informed. We are happy with the truck and Corey was wonderful to work with. Thank you! More

by JMS21 Verified Customer Verified Customer

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These folks are some of wonderful, pleasant, friendly, and awesome people. That's why I keep coming back and the free cookies, they are easy to work with and they don't jerk you around. and awesome people. That's why I keep coming back and the free cookies, they are easy to work with and they don't jerk you around. More

by manfire4900 Verified Customer Verified Customer

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New vehicle purchase Everyone at West Metro was and always has been a true pleasure to work with and I would refer everyone to them! Very friendly professional place to d Everyone at West Metro was and always has been a true pleasure to work with and I would refer everyone to them! Very friendly professional place to do business with. More

by MIKE.ANDERSEN Verified Customer Verified Customer

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Everyone is great, the owner, the sales people, the service department, I would recommend them to everyone. I have purchased many vehicles from them in the past, I don't try anyone else!?! service department, I would recommend them to everyone. I have purchased many vehicles from them in the past, I don't try anyone else!?! More

by RICHPETRICH Verified Customer Verified Customer

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I needed a used car for my college student The staff was very helpful and professional. Great experience overall. I would recommend to anyone looking for a low pressure environment with great h The staff was very helpful and professional. Great experience overall. I would recommend to anyone looking for a low pressure environment with great highway access off I94. More

by KEYAPPRAISALS1 Verified Customer Verified Customer

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Disappointed Drove 6 hours total to and from our home to purchase a used Cadillac and turn in a leased Buick. After purchase noticed a rock chip that they said was Drove 6 hours total to and from our home to purchase a used Cadillac and turn in a leased Buick. After purchase noticed a rock chip that they said was patched. No offer to replace the windshield or offer an additional discount off purchase price. Today I receive a notice from GM Financial Leasing that I owe an additional $529.65 to cover a disposition fee on the Buick. My next purchase will be closer to home. More

by CCCC2020 Verified Customer Verified Customer

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Returning Customer We have bought a quite few pick-ups from West Metro and I personally will not go to another dealership. I also refer anyone I know to West Metro. Th We have bought a quite few pick-ups from West Metro and I personally will not go to another dealership. I also refer anyone I know to West Metro. They're not pushy, willing to do what is needed to make things work for you and I always leave there satisfied More

by SHILOHA.MOHLIN Verified Customer Verified Customer

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Everyone involved in our purchase were kind, considerate and very helpful. Wecwill continue to bring our business to the folks at West Metro in Monticello. and very helpful. Wecwill continue to bring our business to the folks at West Metro in Monticello. More

by VICKIEDEWALD Verified Customer Verified Customer

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