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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 60

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

November 19, 2021

Dealership Rating
Employee Rating

Professional, courteous, excellent service. Work completed completely and on schedule as promised. We are very satisfied. Thank you. More

by grandma0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

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Nov 22, 2021

Dana Ford Lincoln responded

Thank you! We appreciate your kind words and five-star rating! We hope to see you again at Dana Ford!

November 19, 2021

Dealership Rating
Employee Rating

Horrible service dept. Liars. Supervisors of service dept is a liar. Big Crooks! Atrocious! NEVER AGAIN More

by jose0delgado67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 30, 2021

Dana Ford Lincoln responded

We're sorry to hear about this experience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 19, 2021

Dealership Rating
Employee Rating

Great service, honest alert and friendly.. spent time to make me understand some options on my vehicle.. More

by JOHNCHICCHETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 22, 2021

Dana Ford Lincoln responded

Thank you for the great review of Dana Ford! We appreciate your wonderful feedback and hope we can be of service to you again in the future!

November 19, 2021

Dealership Rating
Employee Rating

Service was nice and fast and in the end my truck was nice and clean! Thank you ford! More

by Albogq23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Douglas Hansen, Jasmine Jackson, Kyung Park, Harley Schick

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Nov 22, 2021

Dana Ford Lincoln responded

It was our pleasure to serve you! Thanks for visiting our team here at Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

November 19, 2021

Dealership Rating
Employee Rating

Got my wheel redone and drove off way over the rec psi. Came back and they fixed it. They explained a few things to me about the Shelby which was cool. Every experience I’ve had with Dana has always been a More

by jefc923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Patrick Ciotola, Steve Riccardone, Anthony Rivera, Harley Schick

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Nov 19, 2021

Dana Ford Lincoln responded

Thank you for taking the time to share your honest feedback. We appreciate your business, and look forward to seeing you next time at Dana Ford!

November 11, 2021

Dealership Rating
Employee Rating

DO NOT GO HERE!!! WORST SERVICE POSSIBLE!! They will break your car. Avoid at all costs. More

by Jehebeurj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Report | Print
Nov 19, 2021

Dana Ford Lincoln responded

We're sorry to hear about the low rating. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 02, 2021

Dealership Rating
Employee Rating

Very satisfied for the work that was done to my truck. Thanks to Keith And the team. More

by abajrami17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran

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Nov 03, 2021

Dana Ford Lincoln responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care! - The Dana Ford Team

November 01, 2021

Dealership Rating
Employee Rating

Friendly,curtious,caring,takes time to explain service. Extremely immaculate , service was quick and efficient , More

by vig59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 03, 2021

Dana Ford Lincoln responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

October 28, 2021

Dealership Rating
Employee Rating

MY EXPERIENCE AT YOUR SERVICE CENTER WAS EXCELLANT.... WILL BRING MY FORD ESCAPE THERE ALL THE TIME....... THANKS BB More

by bungayclan961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Report | Print
Oct 29, 2021

Dana Ford Lincoln responded

We are so proud that our team at Dana Ford could take great care of your Ford Escape! Thank you!

October 27, 2021

Dealership Rating
Employee Rating

As usual the service department is organized, knowledgeable, and has the service performed in a timely manner. Many thanks again to representative Colin Romer for great customer service. More

by Smljsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lynda Buttermark

Report | Print
Oct 28, 2021

Dana Ford Lincoln responded

We appreciate your kind words and five-star rating! The Dana Ford team is happy you enjoyed visiting us and working with Colin! We look forward to seeing you next time!

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