Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 41

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
411 Reviews
4.6

411 Reviews

Write a Review

411 Reviews of Collin Romer

April 06, 2021

Dealership Rating
Employee Rating

Very difficult to reach by phone. Difficult to get appointments within a week or two. Brought in for new windshield wipers and had to wait an hour and a half. On the phone they said I would be in and More

by ITBARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 29, 2021

Dana Ford Lincoln responded

We sincerely apologize for this experience. We try to accommodate all of our customers the best we can, but it sounds like we missed the mark here. Please don't hesitate to reach out if you wish to discuss this any further, Keith Curran - Service Director - 718-983-8700 ext 297

April 02, 2021

Dealership Rating
Employee Rating

Colin, Patrick and Michael were courteous and responsive. I appreciated that they were straight with me when there were some delays getting parts. Overall, a very positive experience. More

by charlie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ciotola, Nicholas Squeo, Michael Varela

Apr 02, 2021

Dana Ford Lincoln responded

We are so glad that you had a positive experience! Dana Ford is super proud of our team and we love to hear that they are courteous and responsive.

March 30, 2021

Dealership Rating
Employee Rating

Professional and organized. Comfortable waiting room and price of the service was reasonable. My Service Advisor was friendly and professional. Overall it was a pleasant experience. More

by Billmac711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cashier was friendly and professional. She was a pleasure to deal with.

Apr 01, 2021

Dana Ford Lincoln responded

Thanks for the great review! We're glad our team provided such a stellar experience during your trip to our service center! We appreciate your confidence in our team and look forward to seeing you next time! - Dana Ford

March 29, 2021

Dealership Rating
Employee Rating

Service from the Valet, updates throughout the bday and a timely return and follow up were excellent. The staff are courteous and knowledgeable and pleasant. More

by D405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Danielle Barbaria , Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson , Michael Varela, Robert the Valet is excellent

Mar 31, 2021

Dana Ford Lincoln responded

Thanks for choosing Dana Ford for your service needs! We're glad we could deliver an excellent experience and we hope to work with you again in the future!

March 22, 2021

Dealership Rating
Employee Rating

I brought my Ford Fusion in on March 19 for general maintenance work, Was checked in and taken care of by Collin, He was very professional and courteous. Work was completed in a timely fashion. Very More

by Mark A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Dana Ford Lincoln responded

Thanks for trusting Collin and the Dana Ford service team! It was our pleasure to take care of you and we look forward to your next visit!

March 17, 2021

Dealership Rating
Employee Rating

From my first contact to schedule a service appointment to the moment my car was returned to me, each and every individual at Dana Ford I came in contact with was helpful, patient and professional. They m More

by zusettelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2021

Dana Ford Lincoln responded

That's whats we like to hear! We're so thrilled that our team at Dana Ford could deliver excellent service from beginning to end!

March 17, 2021

Dealership Rating
Employee Rating

Excellent service Dana is great please to have your car serviced I would only deal with Dana thank you for your great service have great day. More

by franklati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio, Theresa McMahon, Hazem Radwan, Danielle Barbaria , Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson , Michael Varela

Mar 17, 2021

Dana Ford Lincoln responded

We are honored to receive your support, thank you! - Dana Ford Team

March 12, 2021

Dealership Rating
Employee Rating

The experience was better than any experience I have had everything worked out perfect for me thank you so very much I will be getting another call from you soon More

by Lawrencejohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Sauber, Frank Sinatra , Michael Varela

Mar 15, 2021

Dana Ford Lincoln responded

Thank you for your five-star review! We're glad to hear our team gave you such a positive experience and we look forward to seeing you again! Take care! - Dana Ford

March 03, 2021

Dealership Rating
Employee Rating

Friendly and professional staff, clean waiting area, only waited an hour for services.to be completed and received my car serviced including a car wash! More

by la10306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2021

Dana Ford Lincoln responded

All of us at Dana Ford & Lincoln are happy to see this wonderful feedback! Thank you!

March 03, 2021

Dealership Rating
Employee Rating

Always great service and great staff. I could not have asked for anything more. Everyone is a pleasure to deal with. I definitely recommend getting service here. More

by jnicholasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Hazem Radwan , Jasmine Jackson , Michael Varela

Mar 04, 2021

Dana Ford Lincoln responded

We are grateful to have your business! Thanks for taking the time to leave us a review! - The Dana Ford & Lincoln Team

...
41

Dealership Inventory (1381 Vehicles)

new 2023 Lincoln Nautilus car, priced at $55,284
2023 Lincoln Nautilus
new
Infinite Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Lincoln Nautilus car, priced at $67,470
2024 Lincoln Nautilus
new
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2024 Lincoln Nautilus car, priced at $62,348
2024 Lincoln Nautilus
new
Silver Radiance Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Mustang car, priced at $45,406
2024 Ford Mustang
new
Race Red exterior
Automatic
Rear-wheel Drive
new 2024 Lincoln Nautilus car, priced at $58,695
2024 Lincoln Nautilus
new
Blue exterior
Automatic
All-wheel Drive
new 2024 Lincoln Navigator car, priced at $79,850
2024 Lincoln Navigator
new
Infinite Black Metallic exterior
Automatic
Four-wheel Drive