Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
310 Reviews
4.8

310 Reviews

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310 Reviews of Collin Mello

September 16, 2025

Dealership Rating
Employee Rating

Excellent. Thanks Excellent. Had a discount card for 10% off that I got through the mail and the price was right. More

by Suncleringo75
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

September 16, 2025

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Employee Rating

They have always treated me well. Very customer focused. I wish the Dervice Departmemt was open later during the week, but I like the fact they're open on Saturdays. More

by Jerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Arlen Bird

September 15, 2025

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Employee Rating

By far the best dealership in the Erie, NY, and Ohio area! The only place I go for service or for buying! More

by PDEDIONISIO
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Recommend Dealer
Yes

September 06, 2025

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Employee Rating

Excellent dealership with every visit to the service department and the workmanship was stellar on both Ford escapes. More

by kggausman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

September 04, 2025

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Employee Rating

Collin was very polite and helpful. We received excellent service. We did not have to wait very long for the vehicle More

by jharrison1
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Recommend Dealer
Yes

August 24, 2025

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Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! More

by tiffanysmth8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Chase

August 17, 2025

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Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More

by theresa19692
Recommend Dealer
No

Other Employees Tagged: Collin Mello

August 08, 2025

Dealership Rating
Employee Rating

Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More

by rafnsafs
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2025

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I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered More

by clyde.l.davis
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

August 02, 2025

Dealership Rating
Employee Rating

Always pleased with this Ford dealership, I have been dealing with them for many years with both personal and business vehicles and will keep this up with many more More

by JERRYKAYE
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Recommend Dealer
Yes
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