Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
1,959 Reviews
4.8

1,959 Reviews

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1959 Reviews of Cole Craven

September 30, 2025

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Courteous staff, informative and always willing to help, Excellent service and fast turnaround. They always follow up on how you feel about their service. More

by LDAY827
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Recommend Dealer
Yes

September 29, 2025

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Service manager was able to accommodate me for an appointment immediately. The service department did a great job! More

by SADER.MERCY
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Recommend Dealer
Yes

September 29, 2025

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Arrived and immediately was greeted. Dealt with Cole and was sitting in the Waiting room in 5 minutes. More

by SPRINK696
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Recommend Dealer
Yes

September 29, 2025

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I got a flat tire on my Honda passport. I went to the dealership to ask him to put a patch in the tire because it had a plug and they refused and I paid for the extra service. They told me More

by spiderb37
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Recommend Dealer
No

Other Employees Tagged: Steve Mutchler

Sep 30, 2025

Honda of Freehold responded

Thank you for your feedback, and I'm truly sorry to hear about your recent experience. We understand how frustrating it must have been to deal with a flat tire, especially while out of state, and we apologize if our service didn’t meet your expectations. If something happens in the future please keep in mind that you do get 3 years or 36,000 miles of Roadside assistance. You can contact them and they will get you to the nearest dealer. The phone number is 866-864-5211 or you can always find it on the driver side window.

September 21, 2025

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Cole was a pleasure to work with. Would not hesitate to bring my other Hondas here for service More

by Scott L
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Recommend Dealer
Yes

September 15, 2025

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All of the staff at Honda of Freehold have been nice and informative. I recommend this dealership. More

by splatizky
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Miriam Roman

September 03, 2025

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Each time I go for service,they are courteous, knowledgeable and willing to go above and beyond to make it a pleasant experience More

by phyllis.sorrentino
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Recommend Dealer
Yes

September 02, 2025

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I had to wait longer than I thought I would, it was just for an oil change. More

by camillo.musumeci
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Recommend Dealer
Yes

August 31, 2025

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Cole was wonderful. He listened to what I needed, suggested other services, but did not pressure me to accept them. Just the right kind of person for the service departm More

by ltpt1
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Recommend Dealer
Yes

August 24, 2025

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The service is always explained, great, welcoming and the team is very kind. Really recommend this team. More

by jperez7597
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Recommend Dealer
Yes
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