Chyrlyn Alvarado | Page 37

Beware - they LIE!!!!!!! Typical sleazy used car dealers! We test drove a used car here - the car ran well but we expressed concerns that the car pulled to the right and coul Typical sleazy used car dealers! We test drove a used car here - the car ran well but we expressed concerns that the car pulled to the right and could they have the car looked over in the shop. The sales associate assured us that the car had already been completely checked out in the shop and passed with flying colors. WRONG!!! Two days after we bought the car, the check engine light came on, so we took the car to the Toyota dealer. Apparently, the tire has a broken belt, (why it pulls right) a leaking water pump, the transmission fluid was BLACK! The EPA charcoal system needs to be replaced (why the service light was on). This little list of repairs totals up to 2000.00. Ummm if the car had been "through their shop" shouldn't all of this been discovered? Either way, they lied! They insisted that they were coming way down on the price and that we were basically getting the car for a steal! Yeah Right! This car was for my 16 yr old daughter and I understand all used cars have issues but they should have been upfront about what was wrong with the car and then we could have made our offer from there - shameful that they would do that just to get a lousy sale! More

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Respectful, considerate, low key approach. From my first visit to Honda Cars of Bellevue earlier this year, I was pretty committed to buying from them. From my introduction to Tom Anderson at From my first visit to Honda Cars of Bellevue earlier this year, I was pretty committed to buying from them. From my introduction to Tom Anderson at this visit, I was taken with his low key approach. When I told him I was waiting for prices to decline, Tom quit calling me weekly (greatly appreciated!) When the summer clearance occurred, I was right there! As a single woman, I really appreciated the respect and consideration shown to me by the sales and financial people at Honda Cars of Bellevue. I love my new HR-V, paid a fair price for it, and definitely would recommend the dealership to anyone who wants to deal with a low key sales and financial staff and end up feeling like you really mattered to them! More

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Excellent Experience at Honda Cars of Bellevue I bought a new Honda Fit this week and had an excellent experience from start to finish. Eli, my salesman, was very helpful and made the process easy I bought a new Honda Fit this week and had an excellent experience from start to finish. Eli, my salesman, was very helpful and made the process easy. He was always cheerful and energetic -- even when he had to come in on his day off to finalize the sale. I can't apologize enough for doing that to him. Yet, he remained cheerful and enthusiastic, as though he hadn't been inconvenienced at all. Tony, a manager, offered me a price that was irresistible. Our negotiations were short and to the point. Just the way I like them. Cheryl clearly explained to me the details of paying for the car, and because she was away when I came to pick it up, Tari took me through the necessary paperwork, which went quickly and smoothly. Both ladies were cheerful and very helpful. More

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Excellent Customer Service I recently bought a certified pre-owned Honda from the dealer and had a great experience. Eli was our salesperson and he guided us through the process I recently bought a certified pre-owned Honda from the dealer and had a great experience. Eli was our salesperson and he guided us through the process in the best way possible. Cheryl also did a great job in helping us with the documentation. We did not feel like we were being pressured to make a purchase. I recommend Eli and the dealer 100%! More

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Non bias advice In addition to the no pressure ambiance, there is a lot of flexibility in all aspects of the sale. They give you advice independently of Dealer prefer In addition to the no pressure ambiance, there is a lot of flexibility in all aspects of the sale. They give you advice independently of Dealer preferences, customer comes first, and everyone wins. More

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Great Experience as Always!! Always fast and easy. Kevin always does a great job! Never a bad experience. I am usually able to get out in a very short time and this was true this Always fast and easy. Kevin always does a great job! Never a bad experience. I am usually able to get out in a very short time and this was true this time as well. More

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Trade in for 2016 Honda CRV Great experience. Even though I didn't get as much for my trade in as I would have liked, I was very satisfied, and all the folks that I dealt with we Great experience. Even though I didn't get as much for my trade in as I would have liked, I was very satisfied, and all the folks that I dealt with were very professional. Eli was the one I dealt with the most, and he was always very friendly, helpful and professional. On a day I came in and Eli was with another customer, Keith did a great job filling in and answering all my questions and was equally friendly and professional. More

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Great Shopping Experience I started by going online and specifying what I wanted. David had the perfect vehicle waiting for me and the shopping was quick and simple. I felt con I started by going online and specifying what I wanted. David had the perfect vehicle waiting for me and the shopping was quick and simple. I felt confident in making the right choice. My adult kids came with me and my son is a former Honda salesman. He is extremely critical and wants only the best for "mom." They were both very pleased with my choice. After the shopping event we talked among ourselves about how great David was. He is sincere, knowledgeable, no bull, kind, and considerate. He is very patient with his customers. He explained everything about the vehicle and helped set up Bluetooth features. More

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Outstanding! Tony, Noz, Faz, and Cheryl did an outstanding job! Noz and Faz were very helpful, patient, and understanding when we went through the decision proces Tony, Noz, Faz, and Cheryl did an outstanding job! Noz and Faz were very helpful, patient, and understanding when we went through the decision process of selecting the car we wanted. Tony was willing to negotiate the price of the car we selected. Cheryl was very knowledgeable and took the time to explain the financing options available to include the, loan, extended warranty, gap, and oil change program. We intend to keep our first ever Honda CR-V EX-L for a long time and the this team got us of to a great start! Outstanding Team! More

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The BEST Leasing Experience EVER!!! With Eli as your guide you will not be disappointed. He informs you without coming across pushy. Not only did we lease a car with no games and heada With Eli as your guide you will not be disappointed. He informs you without coming across pushy. Not only did we lease a car with no games and headache....we came out feeling like we have a new friend. I will return to Eli for the next buying/leasing purchase transaction. Everybody worked, as a team, well together to make this a stress free experience. Thank you. More

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