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Chuck Oates
166 Reviews
166 Reviews
Write a ReviewDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
166 Reviews of Chuck Oates
August 13, 2025
I was greeted by everyone at the service drive as soon as I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of car I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of care provided by everyone to every customer who came in. This is one of the reasons why I continue to use Zeigler Honda of Racine’s service center for all my car’s maintenance and service needs! More
by BITW
Verified CustomerOther Employees Tagged: Brian Ingram, Zack Whittaker, Prince Jones, Tim Cameron, Jon Ibrahim, Venicia Sides
August 09, 2025
Best in class service department. Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision More
by davolz5114
Other Employees Tagged: Zack Whittaker, Prince Jones, Tim Cameron, Jason Kent, Venicia Sides
August 05, 2025
I just wanted to say I know the place is getting a lot of backlash from the Facebook post but I purchased a new Honda CRV in 2019 and a brand new vehicle, a Honda passport and I've been nothing but satisfied backlash from the Facebook post but I purchased a new Honda CRV in 2019 and a brand new vehicle, a Honda passport and I've been nothing but satisfied with this place. the people are very friendly. they are extremely military friendly and I've never been wrong on getting my work done there at the service center. I used to be against going to service centers at auto dealers but I have to say nothing but please and my next purchase I will buy from them. I don't believe somebody bought a car $10,000 over the sticker price as at Facebook post claimed and this dealership does not deserve that kind of bad rap when people are just bashing it now. lot of trolls out there so be cautious with what you read. More
by Sgt Ruckus
Other Employees Tagged: Zack Whittaker, Victor Cortes, Karson Robinson, Miguel Ortiz, Joshiwa Allen, Alec Hafemann, Cesar Fuentes, Taniea Bryant, Christopher Escobar
July 31, 2025
Very considerate of customers time. Listen attentively to all customer concerns. Let you know waiting time. Listen attentively to all customer concerns. Let you know waiting time. More
by WHC1TMN
Other Employees Tagged: Zack Whittaker, Prince Jones, Tim Cameron, Jason Kent, Venicia Sides , Giovanni Vargas
July 26, 2025
1/10 service. Almost ripped me off 2200 dollars. Ended up bringing it down to 1400. Absolutely absurd. Almost ripped me off 2200 dollars. Ended up bringing it down to 1400. Absolutely absurd. More
by orincruthers13
Other Employees Tagged: Zack Whittaker, Prince Jones, Tim Cameron, Jason Kent, Venicia Sides , Giovanni Vargas
July 15, 2025
I am on a 7 hour drive, driving north about 3/4s of the way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in a panic. Worried about cost, was i going to make my friends wedding..... So I'm sure i was difficult to handle. But this is why I'm leaving this review, they were so nice and so upbeat that I felt they were truly there to help. Which I believe that kind of customer service is so hard to get. Thanks again Service Dept. More
by UndeniablyUnderRated
Other Employees Tagged: Brian Ingram, Zack Whittaker, Prince Jones, Tim Cameron, Jon Ibrahim, Jason Kent, Venicia Sides , Giovanni Vargas
July 12, 2025
This dealership gets all my business, I trust the service department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! More
by gmmtroll36
Other Employees Tagged: Brian Ingram, Zack Whittaker, Prince Jones, Tim Cameron, Jon Ibrahim
July 10, 2025
As a female, I often get spoken to like I don’t know a thing about cars. The staff here was understanding and caring. They listened and were thorough. I was heard and treated kindly and everything was exp thing about cars. The staff here was understanding and caring. They listened and were thorough. I was heard and treated kindly and everything was explained clearly. I thank the entire staff for their service. More
by Trswenson85
Other Employees Tagged: Zack Whittaker, Prince Jones, Tim Cameron, Jason Kent, Venicia Sides , Giovanni Vargas
June 24, 2025
I purchased my pre-owned vehicle on 3/29/25 and I’m still waiting for parts to fix my car and it’s 6/24/25. This waiting game to fix a pre-existing issue is extremely annoying and unprofessional. waiting for parts to fix my car and it’s 6/24/25. This waiting game to fix a pre-existing issue is extremely annoying and unprofessional. More
by rizzi002
Other Employees Tagged: Zack Whittaker , Jesse Aguinaga, Giovanni Vargas
June 17, 2025
The technician who helped me was very professional and the service was quick! I was very comfortable and the wait was not too long. the service was quick! I was very comfortable and the wait was not too long. More
by mariaszubski3
Other Employees Tagged: Zack Whittaker, Prince Jones, Tim Cameron, Jason Kent, Venicia Sides , Giovanni Vargas
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