Best service and dealership we have ever used, they
exceed beyond expectations and we will continue doing business with them even though its in another town from our residence.
exceed beyond expectations and we will continue doing business with them even though its in another town from our residence.
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by AHMED SHEHATA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Eckert
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you Ahmed! We are incredibly grateful for your kind words! At Holm Automotive Center, we strive to Exceed Expectations in every interaction, and we're honored that we've earned your continued business. We value your trust and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.
Best dealership service section I have seen, One of the
few you can still get your oil changed and tires changed without dropping off your vehicle and waiting all day. Personnel also go over the vehicle in
few you can still get your oil changed and tires changed without dropping off your vehicle and waiting all day. Personnel also go over the vehicle inspection with any other maintenance you vehicle may need.
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by James S. Melton
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words, James! We're thrilled to hear that you appreciate our efficient service at Holm Automotive Center. Our team is dedicated to providing quick and convenient service options, including our Express Lane for oil changes and tire rotations. We also value proactive communication and strive to inform customers about any necessary maintenance during their service visit. We appreciate your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.
I had a problem with my truck and they got me right in
and got it fixed. Truly a great team that works in the service department
and got it fixed. Truly a great team that works in the service department
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by Joshschlesener
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words! We're glad to hear that the service department at Holm Automotive Center was able to quickly address the issue with your truck. We strive to provide prompt and efficient service to all our customers, and we appreciate your recognition of our team's hard work.
Sincerely,
The Holm Automotive Team of Abilene
Jan 23, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words and for choosing Holm Automotive Center for your service needs. We are glad to hear that you were pleased with the prompt attention you received and the quality of the repairs. At Holm, we strive to provide exceptional service that exceeds our customers' expectations, aligning with our core value of Customer Care. We appreciate your business and look forward to serving you again in the future.
Sincerely,
The Holm Automotive Team of Abilene
Holm management needs to pursue a better technology to
fix pits/ cracks in windshield. My experience there wasn't the best.
fix pits/ cracks in windshield. My experience there wasn't the best.
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by edts17
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Holm Automotive Center Inc responded
Thank you for your feedback. We appreciate you bringing this to our attention. We understand your disappointment with the windshield repair process. We are always looking for ways to improve and provide the best possible service, and we will certainly take your suggestion about pursuing better windshield repair technology into consideration. We value your input and are committed to continuous improvement, which aligns with our core value of Determination to never quit improving. We would like to understand more about your specific experience and see if there is anything we can do to address your concerns. Please reach out to Gary Hasselman our Service Manager at 785 263 4000.
Sincerely, the Holm Automotive Team of Abilene
I came in today to get my vehicle serviced (oil change
and tire rotation). The staff was welcoming, friendly, and very helpful! Chuck Loader, specifically, went above and beyond to help me with a minor is
and tire rotation). The staff was welcoming, friendly, and very helpful! Chuck Loader, specifically, went above and beyond to help me with a minor issue I was having since purchasing my vehicle. He didn’t stop searching for answers until he resolved the issue. I very much appreciate his help today!
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by shehata5515
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words and for choosing Holm Automotive Center for your service needs! We're thrilled to hear that you had a positive experience and that our staff, particularly Chuck Loader, provided you with excellent service. We value your feedback and appreciate you recognizing Chuck's dedication to resolving your minor issue. We strive to provide exceptional Customer Care and are glad we could assist you today. Sincerely, the Holm Automotive Team of Abilene.
It’s always easy bringing my vehicle in for service.
Chuck is prompt in reviewing what is to be done and informing me on areas I need to keep an eye on. It’s that piece of mind that keeps my driving all
Chuck is prompt in reviewing what is to be done and informing me on areas I need to keep an eye on. It’s that piece of mind that keeps my driving all the way from Manhattan to know my vehicles are serviced with care.
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by willie122783
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words and continued loyalty to Holm Automotive Center! We appreciate you choosing us for your service needs, even coming all the way from Manhattan! We strive to make the service experience as easy and efficient as possible, and we're glad Chuck was able to provide you with the information and peace of mind you need. We value your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.
I really appreciate the good work that they do and are
very helpful. Thank You All for doing such a Great Job.
very helpful. Thank You All for doing such a Great Job.
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by Lynn60
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
We appreciate your kind words and recognize the hard work of our team! We strive to provide excellent service and are glad we met your expectations. Sincerely, the Holm Automotive Team of Abilene.
They took care of what I needed.
I was told a quick programming would take no more than 30 minutes but I was there 75 minutes
I was told a quick programming would take no more than 30 minutes but I was there 75 minutes
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by johsualady
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your feedback. We appreciate you choosing Holm Automotive Center for your service needs. We understand that the programming took longer than the estimated 30 minutes, and we apologize for any inconvenience this may have caused. We are always striving to improve our service efficiency a nd will use your feedback to further refine our service processes.
Sincerely, The Holm Automotive Team of Abilene
Holm is our go to business for all of our automotive
services and repairs. Holm is a very friendly dealership. While waiting for an oil change or tire’s replacement, it’s almost like being at home. TV t
services and repairs. Holm is a very friendly dealership. While waiting for an oil change or tire’s replacement, it’s almost like being at home. TV to watch, refreshments, comfortable seating and people to visit with. And the service is 5 star.
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by einfeldtm
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words and for choosing Holm Automotive Center as your trusted service provider! We strive to create a welcoming and comfortable environment for our customers, and we're glad you appreciate the amenities in our waiting area. Our team is dedicated to providing 5-star service, and we value your continued business. Sincerely, the Holm Automotive Team of Abilene.
The service dept has always been hard working to see that
appts are on time and on budget. This routine service appt was just that..on time and budget. Ii was called on an additional need prior to it being d
appts are on time and on budget. This routine service appt was just that..on time and budget. Ii was called on an additional need prior to it being done so no surprises.
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by stewgoku
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Holm Automotive Center Inc responded
Thank you for your kind words and for choosing Holm Automotive Center for your service needs. We appreciate your recognition of our team's hard work in ensuring timely and on-budget service appointments. We strive for transparency and are glad that you were informed about the additional service need before it was performed. We value your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.