Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 13

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

June 30, 2023

Dealership Rating
Employee Rating

Charles Griffith was amazing to work with, under promised and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait More

by Marina
Service Price Transparency
Recommend Dealer
Yes
Jul 10, 2023

Germain BMW of Naples responded

Welcome to Naples, we're happy to hear that Chuck made sure you had an excellent first service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 27, 2023

Dealership Rating
Employee Rating

Chuck Griffith was extraordinarily responsive. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. More

by Dgalainena9
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Germain BMW of Naples responded

We appreciate your service business and thank you for sharing your positive experience with Chuck. Our team is pleased to know that he exceeded your expectations. Best Regards, Flavio Galasso General Manager

June 21, 2023

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Employee Rating

Max Zuchner made leasing our new BMW so pleasant and easy. This is our 8th BMW, and we have been a Germain customer since 2001, which speaks for itself. More

by John
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Germain BMW of Naples responded

John, we sincerely appreciate your continued business and your positive feedback on Max! We're delighted Max provided you with all the straightforward support and expertise you needed to make this a great sales experience. Congrats to you on your new BMW! We hope it brings you many years of happiness and satisfaction and, until we see you again, we wish you safe travels. Best Regards, Flavio Galasso General Manager

June 20, 2023

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Employee Rating

Always receive great service ! I enjoy working with Chuck Griffith , very accommodating and knowledgeable! Thank you! More

by Schnutzi
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with Chuck. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

June 17, 2023

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Employee Rating

Germain BMW and their derive team are so great. You feel welcome the minute you drive up for service. Charles Griffith our service rep is by far the best one we have ever had. I have owned BMWS for More

by Pamela Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Germain BMW of Naples responded

Thanks so much, Pamela! Your total satisfaction is why we do what we do. Chuck does an exceptional job of taking care of his clients’ vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! See you next time. Best Regards, Flavio Galasso General Manager

June 17, 2023

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Employee Rating

Chuck Griffith is by far the best service rep ever. I’ve owned BMWS for 25 years and I’ve had some really good guys but Chuck takes service to the next level. More

by Pamela Norris
Recommend Dealer
Yes
Jun 19, 2023

Germain BMW of Naples responded

We thank you for your business and for highlighting Chuck and his dedication to customer satisfaction. We all look forward to our continued relationship. See you next time you are in for service. Best Regards, Flavio Galasso Generla Manager

Jun 17, 2023

Pamela Norris responded

Thank you for having such a great service rep like Chuck.

Jun 17, 2023

Pamela Norris responded

Thanks

June 15, 2023

Dealership Rating
Employee Rating

Everyone was super helpful and explained everything clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Flavio Galasso, Bill Emerson, Rhoel Gray, Paul Cullinan, Jeremy Bongle, David Walker-Hughes, David Brown , John Casco, George Donovan, April Buckley, John Robovitsky

Jun 16, 2023

Germain BMW of Naples responded

Congratulations Derek on your pre-owned Honda! Very exciting. We are thrilled that our team took such good care of you during the process. Please let us know if you have any questions. Best Regards, Flavio Galasso General Manager

June 15, 2023

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Employee Rating

Great service and quality work. My service advisor Chuck is terrific. I like the way the keep me informed. More

by Rgoetz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Germain BMW of Naples responded

Our goal is to provide a quality and informative service experience to all. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager

June 14, 2023

Dealership Rating
Employee Rating

My first visit to Germain BMW for service. It was easy to schedule the appointment online and there were a number of available days and times. My needs were simple, oil change and brake flui More

by Gregg Strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Germain BMW of Naples responded

Thank you for taking the time to share your positive service experience with our team here at Germain BMW of Naples. We truly value your business and appreciate your kind recommendation. Best Regards, Flavio Galasso General Manager

June 02, 2023

Dealership Rating
Employee Rating

Chuck Griffith was fantastic. He had a very difficult problem to solve and he and his staff did it.However, he didn’t get help in getting parts. It took weeks. More

by Johnedowd41
Service Price Transparency
Recommend Dealer
Yes
Jun 05, 2023

Germain BMW of Naples responded

We thank you for your business and feedback. We are pleased to know Chuck took great care of you and apologize for the delay in getting the required parts and for the inconvenience it caused. Best Regards, Flavio Galasso General Manager

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