Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 11

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

September 30, 2023

Dealership Rating
Employee Rating

Service was complicated, but explanations were great. Questions were patiently answered. Charles Griffin is patient, and thorough - a great car guy! More

by frankmoserjr
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Germain BMW of Naples responded

Thanks! We're happy to hear that you had a great experience with Chuck and that he made sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

September 27, 2023

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Great and fast service. My service advisor Charles Griffith was amazing! Would highly recommend him. More

by Irina
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Recommend Dealer
Yes
Sep 28, 2023

Germain BMW of Naples responded

Your business and kind recommendation of Chuck are greatly appreciated. Our team looks forward to continuing to provide you with your BMW sales and service needs. Best Regards, Flavio Galasso General Manager

September 25, 2023

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Chuck and Bill are Rock Stars and should be valued in what they deliver. Devin while not in service was there to lend a hand. Grateful!!! More

by dburkwald
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Recommend Dealer
Yes

Other Employees Tagged: Ivan/Devin/Bill Service manager.....

Sep 26, 2023

Germain BMW of Naples responded

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that our team took great care of you. Please let us know if you need anything further. Be it sales or service we are here to assist. Best Regards, Flavio Galasso General Manager

September 18, 2023

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Charles Griffith is always professional and kind and efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true as More

by Kelly walters
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Germain BMW of Naples responded

Thank you, Kelly. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Charles took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

September 15, 2023

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Employee Rating

I had terrible results when I attempted to get Sirius radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called More

by billsnider
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Germain BMW of Naples responded

We thank you for letting us know that Chuck took great care of you and got all your concerns addressed. We appreciate your business and positive feedback about Chuck and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

September 15, 2023

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Charles Griffin was superior! !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton More

by sseibold27
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Recommend Dealer
Yes
Sep 15, 2023

Germain BMW of Naples responded

Thanks Sutton! We're glad you had a great service experience with Sutton, and that he made sure you were taken care of throughout the process. We hope to work with you again in the future! Best Regards, Flavio Galasso General Manager

September 08, 2023

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Every time I have my car serviced Charles (Chuck) Griffin takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! More

by mgorran
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2023

Germain BMW of Naples responded

Your continued business and kind words are greatly appreciated. Thank you for taking the time to share. Best Regards, Flavio Galasso General Manager

September 01, 2023

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Employee Rating

Chuck Griffith was wonderful. He was very helpful and handled my problem professionally with a smile. More

by Jeannemeade3
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Recommend Dealer
Yes
Sep 05, 2023

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. We are happy to know Chuck took excellent care of you and provided a positive service experience. Best Regards, Flavio Galasso General Manager

August 28, 2023

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Employee Rating

Chuck Griffith has provided us with consistently exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their More

by Greg
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Recommend Dealer
Yes
Aug 29, 2023

Germain BMW of Naples responded

We appreciate your business and trust in Chuck to provide you with the quality service you deserve. Best Regards Flavio Galasso General Manager

August 26, 2023

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Employee Rating

Charles Griffith and his wonderful team provided excellent service at Bonita Springs, Florida BMW! Thank you! More

by Callista Gingrich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

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