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Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
184 Reviews
4.0

184 Reviews

Write a Review

184 Reviews of Chuck Geringer

March 25, 2026

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Employee Rating

Brought my 2019 chevy Malibu in for maintenance service today. Dropped it off before the dealership opened and they called to confirm my requested service. They completed the service I requested and had my More

by chris.kost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

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Mar 29, 2026

Jim Butler Chevrolet responded

Thank you for sharing your experience with us! We’re glad to hear that dropping off your Malibu was convenient, that our team confirmed your requested service promptly, and that your vehicle was ready right when we promised. We appreciate you trusting us with your maintenance needs and look forward to serving you again in the future!

March 25, 2026

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I am very pleased with the service I get at Jim Butler Chevrolet. I have no complaints whatsoever. More

by hickscmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

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Mar 29, 2026

Jim Butler Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you’re very pleased with the service you receive at Jim Butler Chevrolet. Knowing you have no complaints truly means a lot to our team. We appreciate your trust and look forward to continuing to provide you with excellent service every visit!

March 22, 2026

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Employee Rating

8 hours sitting in the dealership waiting for emissions inspection I didn’t need. Missed work that cost me at least 800.00 dollars More

by robwa8088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Zarlingo

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Mar 26, 2026

Jim Butler Chevrolet responded

Thank you for your feedback, and we're very sorry for the experience you had. Waiting eight hours' especially for an emissions inspection you didn't need is unacceptable, and we understand how costly and frustrating that was. We'd like to look into what went wrong and make this right. Please reach out to our service manager at 314‑274‑1687 so we can address this immediately.

March 22, 2026

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The worst service experience I’ve ever had with a car that I bought from a dealer. More

by brandondavid378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2026

Jim Butler Chevrolet responded

We're very sorry to hear this was your experience. This is far from the level of service we aim to provide, and we appreciate you bringing it to our attention. We'd like the opportunity to address what happened and work to make it right. Please reach out to our sales manager at 636-208-6033 so we can look into this further.

March 19, 2026

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Employee Rating

I needed a oil change and tire rotate i had a 50percent off coupon which they took it was a good day thank you More

by IRISHMARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

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Mar 22, 2026

Jim Butler Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2026

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Great people great service just very pleasantly surprised. Never been to Jim Butler because it’s not in my area but now I highly recommend it. More

by Jingles
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Bryan Laguna’s

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Mar 22, 2026

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 12, 2026

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Employee Rating

Very pleased with each department. I've used Jim Butler service center a number of times and this time was the best. Thanks to all. More

by rjwood62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Stephanie Dennison, David (Shuttle Driver

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Mar 20, 2026

Jim Butler Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2026

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Employee Rating

My service technician went above and beyond, researched that my problem covered by maintenance warranty More

by patti0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

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Mar 13, 2026

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 05, 2026

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Employee Rating

Everyone was very courteous and service on the car was excellent. Not a long wait. Scale of 1-10 it would be a 10. Keep up the great service!! More

by GOMER4064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

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Mar 08, 2026

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 02, 2026

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Employee Rating

Service was subpar for the second straight visit. No the actual service but the wait More

by lawman4277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

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Mar 06, 2026

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your time expectations weren't properly managed. Your check in time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service tech. We normally quote 90 mins to 2 hour for routine maintenance. Because we respect your time, we have multiple drop off options, a comfortable waiting area, an office space and complimentary shuttle services. We appreciate your feedback and look forward to being of service to you in the future.

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