Christy Hicks
Christy Hicks at Mercedes-Benz of Atlanta Northeast

Christy Hicks

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Christy Hicks

September 18, 2025

Dealership Rating
Employee Rating

Christy is professional,knowledgable, friendly and honest. By far the best advisor at this dealership. Always happy to help and takes the time to listen to any concerns. She informs you of potential p More

by Artelia
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Mercedes-Benz of Atlanta Northeast responded

Glad to hear you're satisfied with our team's service at Mercedes-Benz of Atlanta Northeast. We appreciate your feedback and look forward to assisting you again.

September 18, 2025

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Employee Rating

Best dealership we have used. Great service and sales team. Great leadership. Our dealer of choice. More

by jstego
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 18, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for making Mercedes-Benz of Atlanta Northeast your dealer of choice. We appreciate your feedback and support.

July 31, 2025

Dealership Rating
Employee Rating

Christy Hicks, Service Advisor, was a pleasure to work with. From Micheal in the loaner car service to Christy, they all kept me updated. More

by beckynix
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Micheal the driver of the loaner car

Aug 01, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for appreciating our team at Mercedes-Benz of Atlanta Northeast. It's great to hear that they kept you informed throughout your visit.

July 11, 2025

Dealership Rating
Employee Rating

Extremely helpful & knowledgeable Always impressed Will recommend her to friends & relative Accommodating Curtious Resolves issues More

by Mateen Azmi
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 11, 2025

Mercedes-Benz of Atlanta Northeast responded

We appreciate your recommendation and kind words for our team at Mercedes-Benz of Atlanta Northeast. We're glad to hear about your positive experience.

Jul 11, 2025

Mateen Azmi responded

I am a satisfied customer

Jul 11, 2025

Mateen Azmi responded

I am completely satisfied customer

June 16, 2025

Dealership Rating
Employee Rating

Christy is attentive to my needs, keeps track of my car's progress in the shop, and keeps me informed. I highly recommend having Christy as your service manager. More

by G8TRDAVE
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

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They show by the type service they give each time I’ve gone there, that they are very professional people who know what they are doing and how to treat the customer. More

by cfae1950
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for recognizing our team at Mercedes-Benz of Atlanta Northeast. We're glad to meet your expectations with our service.

May 14, 2025

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My husband and I are very satisfied with the excellent customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look br More

by john_conklin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 14, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for your continued trust in Mercedes-Benz of Atlanta Northeast. We're glad our team could make your visits seamless and enjoyable.

April 23, 2025

Dealership Rating
Employee Rating

From a service perspective of “keeping it real” Christy Hicks, is genuine and has a service mentality in her heart. I had a horrible situation with my car, she was easily the most empathic person I dealt w More

by Jon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience with our team at Mercedes-Benz of Atlanta Northeast. We're glad to hear that we could assist you during a difficult situation with your car. Enjoy the road.

April 14, 2025

Dealership Rating
Employee Rating

I will drive the distance from Buckhead to this dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and More

by Lwooddall4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Christy Hicks at Mercedes Benz of Atlanta is a wonderful service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She More

by Terry
Service Price Transparency
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Recommend Dealer
Yes
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