Christopher Watson

Brandon was incredibly helpful. He was efficient and the entire team was exceptional. They were fast and did an excellent job. He was efficient and the entire team was exceptional. They were fast and did an excellent job. More

by STEVENBEAUCHAMP Verified Customer Verified Customer

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The advisors are rude and didn't want to answer my question my advisor Kevin wasn't due to all the changes with staff and owners attitudes when my lease is up I'm done with Hollywood kia question my advisor Kevin wasn't due to all the changes with staff and owners attitudes when my lease is up I'm done with Hollywood kia More

by ymendez1 Verified Customer Verified Customer

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I have been using for years. ..last 4 cars have been bought from there.love you guys ..last 4 cars have been bought from there.love you guys More

by debbie.roges_liss Verified Customer Verified Customer

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Good service, good attention, good attitude. The customer is the priority. Fast service. The organization The customer is the priority. Fast service. The organization More

by PUBENZAHURTADO Verified Customer Verified Customer

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Customer service was amazing and Jason was such an amazing help truly appreciate him and the team amazing help truly appreciate him and the team More

by Alexisblackshere09 Verified Customer Verified Customer

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I’m extremely frustrated with the ongoing issues I’ve had at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. Instead, my vehicle wasn’t ready until 4:00 PM — a full six hours later. This is completely unacceptable, especially with no clear communication or updates provided during that time. When I did go on the website at 3:00pm my car was not even touched which prompted me to call them. Unfortunately, this isn’t the first negative experience I’ve had here. Last year, during a routine service, a piece of my steering wheel was broken. When I followed up about the replacement part, I received inconsistent answers — from it being on backorder to it never having been ordered at all. I had to repeatedly call just to get basic information. Additionally, on previous visits for oil changes and tire rotations, I noticed that my valve stem caps were consistently not replaced. It seems like every time I come in, there is some sort of oversight or mishap. I’ve been to other Kia dealerships — specifically the Buford Mall of Georgia location — and have never had these kinds of issues. The level of service there is far superior. This visit will be my last time doing business with your dealership. I hope this feedback is taken seriously, as the experience has been consistently disappointing. More

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it was the best I’ve ever had. The entire service department was greatt. Thank you for caring about customer service. The entire service department was greatt. Thank you for caring about customer service. More

by sdwilk@aol.com Verified Customer Verified Customer

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The worst customer service ever , there is no communication , they don’t care about the client at all. communication , they don’t care about the client at all. More

by Dan Verified Customer Verified Customer

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good very good so good if you want minimum 15 word pay me for that ok? lol word pay me for that ok? lol More

by BANKSICRUB Verified Customer Verified Customer

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The KIA Service Man Brandon Forester was great and very helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly appreciated. More

by Ruth Mcqueen Verified Customer Verified Customer

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