Christopher Watson

Good service, good attention, good attitude. The customer is the priority. Fast service. The organization The customer is the priority. Fast service. The organization More

by PUBENZAHURTADO Verified Customer Verified Customer

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Customer service was amazing and Jason was such an amazing help truly appreciate him and the team amazing help truly appreciate him and the team More

by Alexisblackshere09 Verified Customer Verified Customer

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I’m extremely frustrated with the ongoing issues I’ve had at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. Instead, my vehicle wasn’t ready until 4:00 PM — a full six hours later. This is completely unacceptable, especially with no clear communication or updates provided during that time. When I did go on the website at 3:00pm my car was not even touched which prompted me to call them. Unfortunately, this isn’t the first negative experience I’ve had here. Last year, during a routine service, a piece of my steering wheel was broken. When I followed up about the replacement part, I received inconsistent answers — from it being on backorder to it never having been ordered at all. I had to repeatedly call just to get basic information. Additionally, on previous visits for oil changes and tire rotations, I noticed that my valve stem caps were consistently not replaced. It seems like every time I come in, there is some sort of oversight or mishap. I’ve been to other Kia dealerships — specifically the Buford Mall of Georgia location — and have never had these kinds of issues. The level of service there is far superior. This visit will be my last time doing business with your dealership. I hope this feedback is taken seriously, as the experience has been consistently disappointing. More

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it was the best I’ve ever had. The entire service department was greatt. Thank you for caring about customer service. The entire service department was greatt. Thank you for caring about customer service. More

by sdwilk@aol.com Verified Customer Verified Customer

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The worst customer service ever , there is no communication , they don’t care about the client at all. communication , they don’t care about the client at all. More

by Dan Verified Customer Verified Customer

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good very good so good if you want minimum 15 word pay me for that ok? lol word pay me for that ok? lol More

by BANKSICRUB Verified Customer Verified Customer

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The KIA Service Man Brandon Forester was great and very helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly appreciated. More

by Ruth Mcqueen Verified Customer Verified Customer

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There’s nothing bad to say about the dealership. Everyone there was and have been very helpful and courteous to me and I’d recommend to anyone to go to this dealership. Everyone there was and have been very helpful and courteous to me and I’d recommend to anyone to go to this dealership. More

by CID556312 Verified Customer Verified Customer

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Brendon was great no issues there. It did suck that I got all the way home for my engine light to come on and had to drive back It did suck that I got all the way home for my engine light to come on and had to drive back More

by robert Verified Customer Verified Customer

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Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad B Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad Bad More

by PHOTODENNIS Verified Customer Verified Customer

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