Christopher Walters | Page 3

Very prompt and extremely friendly and reliable services. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. More

by Bouahieng48 Verified Customer Verified Customer

Report | Print

It started bad with calling to make an appointment, the girl was rude, then calls 2 days before to cancel, yet all I needed was an oil change and you dont even need appointment for that. So I called and th girl was rude, then calls 2 days before to cancel, yet all I needed was an oil change and you dont even need appointment for that. So I called and the guy, who was nice, listened and made my appointment again after she cancelled it. Then I get there, I said I needed to wait so I could go elsewhere to have the other service done, then they said they could complete the service. No calls just some horrible link to tell you all this stuff you need done which you don’t need done as the carfax had it done at another Mercedes dealership. Then no communication again and it had after market warranty, no communication on who calls and I spoke to a manager now as I was sick of the back and forth email that wasn’t answering the question asked. They got the warranty to do a repair that was so expensive as some of the items done was already done the day before on the service (all on my service bill). Then pick up the car, they said wait outside and no one got the car, asked again and the guy was nice and said, glad I asked no one told us. Finally get my car. For Mercedes the dealer is awful!!!! Dodge does a better job communicating and attention to the customer. Wouldn’t recommend and only hope I never have to go back as this is the closest Mercedes service dept. More

by HHR Verified Customer Verified Customer

Report | Print

Quick and very courteous. Work was performed as stated and on time. Car was cleaned too. Work was performed as stated and on time. Car was cleaned too. More

by KEVINSEUFERT1 Verified Customer Verified Customer

Report | Print

They got me in promptly and were able to complete my service in plenty of time to make my doctor appointment. I enjoyed the complimentary snacks were great. I really enjoyed looking at all of the beauti service in plenty of time to make my doctor appointment. I enjoyed the complimentary snacks were great. I really enjoyed looking at all of the beautiful cars in the showroom. I especially enjoyed the interior and exterior cleaning. More

by Dyrnes Verified Customer Verified Customer

Report | Print

Mercedes Benz of Beaverton consistently provides excellent service. Very courteous, helpful and knowledgeable.staff. Short wait time, too! excellent service. Very courteous, helpful and knowledgeable.staff. Short wait time, too! More

by JKK76 Verified Customer Verified Customer

Report | Print

I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Thank You Chris! More

Report | Print

I was traveling and 500 miles from home when the check engine light on my E550 came on. I stopped at Mercedes of Beaverton to have it checked. Upon pulling into the dealership it was obvious that they wer engine light on my E550 came on. I stopped at Mercedes of Beaverton to have it checked. Upon pulling into the dealership it was obvious that they were very busy. Nevertheless, service manager Chris Walters saw me almost immediately. After explaining my situation he made sure that my car was diagnosed quickly. He explained what needed to be done immediately as well as other service issues that could be done by my local Mercedes’ dealer when I got home. I authorized the repair that was most critical and the work was completed in a timely manner and I was on my way home in about 2 hours. Thank you Chris! I wish my local dealership was as accommodating and efficient as Mercedes’ of Beaverton. More

by SSMANLOVE Verified Customer Verified Customer

Report | Print

I love this dealer. Norm Hunter is the best and the service people rock! :) Yes! Norm Hunter is the best and the service people rock! :) Yes! More

by OSVALDOGARCIAC Verified Customer Verified Customer

Report | Print

A repair wasn’t completed to my satisfaction and they bent over backwards to make it right. Thank you. bent over backwards to make it right. Thank you. More

by TRUDY.GROBERMAN Verified Customer Verified Customer

Report | Print

Service advisor Andy was very personable, professional, took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very clean when I got it back. I definitely will return to this dealership for future services. More

by NANCYSWEI Verified Customer Verified Customer

Report | Print