Christina Randall
Christina Randall at Conicelli Toyota of Springfield

Christina Randall

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

4.6
302 Reviews
4.6

302 Reviews

Write a Review

302 Reviews of Christina Randall

July 31, 2025

Dealership Rating
Employee Rating

Good communication throughout the service. My car was ready on time and folks were courteous. More

by SOUTHERN1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Jul 31, 2025

Conicelli Toyota of Springfield responded

Thanks for this five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

July 31, 2025

Dealership Rating
Employee Rating

Performed requested service, but appears to have been miscommunication between service tech and agent, regarding other recommended services. More

by rmark147
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Conicelli Toyota of Springfield responded

Sorry to hear that your recent service visit did not meet your expectations. I shared your concerns with our service manager asking him to kindly look into what took place. We appreciate your business. Paula d., Customer Relations

July 24, 2025

Dealership Rating
Employee Rating

The representative hung up on me while I was complaining about car. Won’t deal with her again More

by CDOYLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

Jul 25, 2025

Conicelli Toyota of Springfield responded

Sorry to read this review regarding an unpleasant experience you recently had with our service center. I shared your concerns w/ our service manager and asked him to look into what took place. I am sure someone will be reaching out to you. Paula d. Customer Relations

July 13, 2025

Dealership Rating
Employee Rating

I have been with this dealership for over ten years. Christina has always been very professional and kind. More

by GLORIAYOUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Conicelli Toyota of Springfield responded

Gloria, Thank you for the five star review. We appreciate your continued loyalty to our dealership Paula d., Customer Relations

July 13, 2025

Dealership Rating
Employee Rating

Don’t really have fifteen words that get me excited to come to the dealership and spend money More

by josephpurcell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

My bobble head shark (that was on the left side of my dash) was broken beyond repair. I was informed that "Tony" my tech broke him when he (Tony) put the inspection sticker in my windshield. I like tha More

by pcomsec
Recommend Dealer
No

Other Employees Tagged: Brian Coffin

Jul 14, 2025

Conicelli Toyota of Springfield responded

Our service manager, Jack DePre advised me he is handling your current issue and will be reimbursing you for the broken item in your vehicle. Please know we appreciate your business and hope to see you at your next service visit. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Christina is and always has been a top notch service manager. She is courteous, knowledgable and has an upbeat personality. Whenever I come to have my car serviced I always ask for her because I know i More

by savent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback regarding your recent service visit with our dealership. We appreciate your business. Paula d., Customer Relations

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