Christina Frankos
Christina Frankos at Heritage Honda Bel Air

Christina Frankos | Page 10

Service Director

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
4.6
137 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

4.6

137 Reviews

Write a Review

137 Reviews of Christina Frankos

January 28, 2020

Dealership Rating
Employee Rating

Everyone was very friendly. This place is very nice! I will definitely be returning as needed. Great Guys! Great Service! Daniel Gilbert and Christina Edwards More

by ninaedwards79
Recommend Dealer
Yes

December 31, 2019

Dealership Rating
Employee Rating

As always, Chrissy provides outstanding customer care. I have serviced 6 honda vehicles over the past 25 years and she has always been available and helpful in providing the highest quality of care! More

by 4fishlers
Recommend Dealer
Yes

December 25, 2019

Dealership Rating
Employee Rating

Honda Service alignment Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good More

by Andre Perndreca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2019

Dealership Rating
Employee Rating

It was a great day to come in. It was quiet and the service people took me right away. My car was done quickly and the service people were friendly and very helpful. More

by dansuep
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway, Scott Cheuvront

December 23, 2019

Dealership Rating
Employee Rating

I bought a Civic in October. When I go to turn the AC on for the first time in May- it didn't work. Took it to the dealership and they told me to pound sand because it was out of warranty. Y1234 refriger More

by Collinsworthfamily99
Recommend Dealer
No

Other Employees Tagged: Bridget Alloway, Scott Cheuvront, Andrew Miller

Dec 30, 2019

Heritage Honda Bel Air responded

Thank you for sharing your feedback about your recent experience at Heritage Honda Bel Air. Your input is important to us as we strive to meet then exceed the expectations of all our customers. We sincerely apologize for the issues you experienced with your vehicle, as well as any resulting inconvenience. We understand your frustration and would appreciate the opportunity to rectify our missteps. Our Service Manager, Chrissy Frankos, has attempted to contact you further discuss the situation and apologize for your less than positive experience, but has been unsuccessful in connecting with you. At your earliest convenience, please contact Chrissy at cfrankos@mileone.com or 410.698.0060 so that we may resolve your concerns as soon as possible. Again, thank you for your time and valued feedback. We hope to speak with you soon.

December 07, 2019

Dealership Rating
Employee Rating

I was able to get both my vehicles in and out in one day!! It sure did make my day I’m happy with everything! More

by maureen.repp
Recommend Dealer
Yes

November 25, 2019

Dealership Rating
Employee Rating

Very,pleased that's why I go to Heritage honda,service dept is great!!!! They treat every body with respect, they also do great work on Honda vehicles More

by Troy
Recommend Dealer
Yes

Other Employees Tagged: Nick Sloan

October 23, 2019

Dealership Rating
Employee Rating

Oil change and to change the interior light bulb. I went in for oil change and to change interior light bulb. Truck was perfect going in, but came out with check engine light on. More

by nomso
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bridget Alloway, Scott Cheuvront, Nick

September 26, 2019

Dealership Rating
Employee Rating

Very happy Great service! Very happy with my experience having my brakes serviced and my key fob battery replaced. My service writer was very clear and easy! More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2019

Dealership Rating
Employee Rating

My odyssey Service department is excellent! I trust Christy and the service technicians. I am driving my second odyssey and as long as Christy is overseeing I wi More

by Lovemyhona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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