Chris Mayne

Chris did amazing! ! He was so patient and showing me my options that was truly best for me. Thank you Chris!! ! He was so patient and showing me my options that was truly best for me. Thank you Chris!! More

by janiesezaragoza Verified Customer Verified Customer

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Chris was amazing sales person. It was a great experience and he is kind and professional. It was definitely worth the drive from Houston, Texas. We will definitely buy from him ag It was a great experience and he is kind and professional. It was definitely worth the drive from Houston, Texas. We will definitely buy from him again. Thank you again More

by marivelgomez Verified Customer Verified Customer

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Such a pleasant car buying experience. Fast, east and fair. Recommend 100%. Great dealership and salesman. Fast, east and fair. Recommend 100%. Great dealership and salesman. More

by alliesimpson17 Verified Customer Verified Customer

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Excellent costumer service. Really attentive to the customer's needs. Very professional on everything . Highly recommended Really attentive to the customer's needs. Very professional on everything . Highly recommended More

by yassercandelaria Verified Customer Verified Customer

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Chris Mayne was a delight to work with. He was knowledgeable, helpful, and very polite. He was knowledgeable, helpful, and very polite. More

by deldunavant Verified Customer Verified Customer

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Chris Mayne gave me the best car buying experience of my life He was knowledgeable and professional and best of all personable. He truly wanted what was best for me. Im very happy with the choice he life He was knowledgeable and professional and best of all personable. He truly wanted what was best for me. Im very happy with the choice he helped me make. Norme Reeves Toyota rocks ! More

by SHABAT5006 Verified Customer Verified Customer

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Amazing sales experience. Highly recommended. best car buying experience ever. Thank you so much. Will recommend this dealership to others. Highly recommended. best car buying experience ever. Thank you so much. Will recommend this dealership to others. More

by Sor Verified Customer Verified Customer

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🚫 Extremely Disappointing Experience with [Norm Reeves Toyota Dallas] – Feels Like a Bait-and-Switch On July 9, 2025, I found a listing for a 2025 Toyota Tacoma TRD Pro on Norm Reeves Toyota Dallas web Toyota Dallas] – Feels Like a Bait-and-Switch On July 9, 2025, I found a listing for a 2025 Toyota Tacoma TRD Pro on Norm Reeves Toyota Dallas website, priced at $62,639. After I entered my information to unlock SmartPath pricing, the system automatically applied a $2,000 discount, bringing the price down to $60,639. I have a screenshot as proof, and shortly afterward, I also received an official email from Toyota confirming this price along with itemized fees. On the morning of July 10, I called the dealership to proceed with the purchase. A salesperson named Chris answered, and his behavior immediately raised red flags: • First, he said the truck was already sold. • Then he changed his mind, claiming a similar vehicle was arriving soon. • Moments later, he said the truck had not been sold, and asked me to place a $500 deposit. I also let him know that I’m in Florida and will do paperwork online and will be responsible for the cost of shipping the truck from Dallas to Florida. • He requested my driver’s license and insurance, saying he needed to show his manager to move forward with paperwork. I sent all the required information (my ID and Car insurance . Chris then took pictures of the actual truck and sent it to me, which further confirmed that the sale was moving forward. But about 3 hours later, Chris texted me again, saying the website had a pricing error, and the correct price was $62,639, not the $60,639 previously shown. I immediately checked the same website, and at that moment, the price still showed $60,639 — but within 5 minutes, it was updated to reflect the higher price. I called him back — no answer. I called the dealership — they said he was “busy.” About an hour later, someone claiming to be the sales manager called me and coldly told me the website price was a “mistake,” and they refused to honor it. If I wanted to buy the truck, I’d have to pay the full $62,639 plus tax and fees. ⸻ ❗ This Felt Like Bait-and-Switch • The discounted price was generated and confirmed by Toyota’s own SmartPath system. • I received official email confirmation, and provided personal information based on that offer. • Then they changed the price, blamed the system, and stopped responding. • Within minutes of calling me, the website was edited — this doesn’t feel like a system error. This feels intentional. ⸻ ⚠️ My Advice to Other Buyers • Take screenshots and save all email confirmations. • Do not trust SmartPath pricing without written, signed confirmation. • Be extremely cautious with this dealership — in my opinion, this is unethical behavior. More

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Chris was awesome. We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future More

by tim.charlton Verified Customer Verified Customer

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Me and my wife had an amazing buying experience of our very first Toyota at Norm Reeves. Yaela was very helpful and kind. She helped us with all the documentation and financing works. Very impressed by th very first Toyota at Norm Reeves. Yaela was very helpful and kind. She helped us with all the documentation and financing works. Very impressed by the professional work at the dealership! More

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