Chris Lowenthal

I bought a 2022 Challenger RT that was dealer certified etc and it's supposed to come with a 3 Month 90 days?, Care max unlimited type warranty. The day I took it home it was pouring rain the next day etc and it's supposed to come with a 3 Month 90 days?, Care max unlimited type warranty. The day I took it home it was pouring rain the next day I noticed the headlights were inundated with water on the passenger side I called my salesman Chris Lowenthal and informed him of the problem who told me that it was sold as is and the CarMax warranty does not take place for 30 days after you purchase the vehicle. Now this is the third or fourth vehicle I bought from that dealership I realize it's changed ownership in the last couple years but I would think they would replace the headlights free of charge without worrying about any warranty etc but I'll wait the 30 days and then see if they replace the headlight it could cause major damage water being inside the headlight to the electrical system. This is the Arrigo dealership in Tamarac Florida. I also had an out the door agreed upon price of $33,053 and that was including the documentation fees which I wrote on the acceptance of the quote. When I got into the finance manager they added an extra $80 or so saying it was for the doc fees I misplaced the paper I had stating the out the door agreed upon total of 33053, I informed the finance gentleman of that I had only agreed to $33,053 including the documentation fees. He kept, finance guy, stating that "that's an amount that the finance company puts on no matter what" I know that to be xx because I bought plenty of cars and had that doc fee not included or I was going to walk out the door today I was too tired to get into it. I know that that's a tactic that deal is used to add to their profit margin. At this point, after being at the dealership for almost 5 hoursI just relented and said yeah whatever put the $80 on there but I'm quite unhappy with the way they try to expand their profit margin by adding a lousy $80 after I told the salesman that I'd only pay $33,053 and that would include the documentation fees but I was too tired and wanting to get out of there because it was pouring rain after being there for 5 hours and just relented. After the problem with the headlights the day after purchasing the car and this $80 added on I am not too happy I would not go back to the dealership again for another purchase The salesman Chris and his brother Larry Lowenthal treated me ok. More

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Salesman Chris Lowenthal was exceptional. Very knowledgeable- very helpful & made the buying process as good as I’ve ever had ( except maybe the first vehicle I bought from him) Very knowledgeable- very helpful & made the buying process as good as I’ve ever had ( except maybe the first vehicle I bought from him) More

by DHAYES198 Verified Customer Verified Customer

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Chris and Larry are amazing. Made everything easy and quick. Everyone here is amazing. Best place to get a car! Thank you Chris for everything and Thank you Lala for making every Made everything easy and quick. Everyone here is amazing. Best place to get a car! Thank you Chris for everything and Thank you Lala for making everything painless. More

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Prompt , courteous service, Knowleadgable and professional service by service rep. Sekou. I can only recommend Arrigo. Sales guy Chris L. came out to greet me and having coffee with. Indeed enjoy professional service by service rep. Sekou. I can only recommend Arrigo. Sales guy Chris L. came out to greet me and having coffee with. Indeed enjoyable experience. More

by fumas26 Verified Customer Verified Customer

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Great experience from the salesman to the lady in financing. Everyone were very helpful and friendly. financing. Everyone were very helpful and friendly. More

by RGMCUSTOMPOOLS Verified Customer Verified Customer

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Chris Lowenthal was very good to work with. Everyone we met there were very helpful. Everyone we met there were very helpful. More

by rngillis Verified Customer Verified Customer

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Ran a hard credit inquiry without my consent when I was planning to purchase the vehicle in all cash. planning to purchase the vehicle in all cash. More

by janet Verified Customer Verified Customer

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We have been with Arrigo Dealership for over 15 years. Anthony Garcia, Alma Medrano and Chris Lowenthal were professional and helpful during the 7 week issue with our car. Thank you. Anthony Garcia, Alma Medrano and Chris Lowenthal were professional and helpful during the 7 week issue with our car. Thank you. More

by JGMOSKOWITZ Verified Customer Verified Customer

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Chris Lowenthal was great to work with. Detailed and paid attention to detail. Great experience all the way around. Detailed and paid attention to detail. Great experience all the way around. More

by BILLYSWEENEY7 Verified Customer Verified Customer

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I think this theyyyyyyyyyyyyyyyy are wonderful people wouldn’t go to any other dealership alll the staff is wonderful wouldn’t go to any other dealership alll the staff is wonderful More

by ODEMVENDINC Verified Customer Verified Customer

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