Chris Herbst

The staff went well beyond our expectations ! There were a few small bumps along the way but they addressed all of our concerns to our full satisfaction. I honestly have never encountered a deale There were a few small bumps along the way but they addressed all of our concerns to our full satisfaction. I honestly have never encountered a dealership that communicated with us consistently, even after hours. We bought our vehicle and reside on the east coast. We will absolutely go back to them when we need another vehicle. Chris from sales was incredible. Called us often and sent many photos of the vehicle and upgrades. Kevin Sander helped iron out some issues and was very accommodating. Finally, Blake was very helpful in selecting certain parts and upgrades and kept us in the loop in terms of completion of the work. We were very satisfied with the price of the vehicle overall. Honestly, we would never have a comparable experience dealing with local dealers here. Thank you for everything! You truly are the best. More

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Nine months ago I bought a BMW X6, it was a smooth process-zero pressure. Three weeks ago it was totaled by baseball size hail we encountered coming home from Colby. Because of the wonderful experienc process-zero pressure. Three weeks ago it was totaled by baseball size hail we encountered coming home from Colby. Because of the wonderful experience I had with my BMW I went back. Chris made finding my new car effortless and again no pressure! His assistant Tayge was the most thoughtful person, ensuring on each vehicle I test drove I understood the features and was confident before leaving the lot. He genuinely cares about customers and it shows through his intentional actions. I will continue to purchase from Long Mac and cannot recommend them enough! More

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Our experience here was easy, quick, and efficient. Chris Herbst was genuine pleasure to work with and was flexible and up front as well as friendly and engaging. Chris Herbst was genuine pleasure to work with and was flexible and up front as well as friendly and engaging. More

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Since this was my first experience in “ building “ and ordering a new vehicle online I felt unsure of my abilities of doing everything on the internet. But Chris Herbst and Lee Davis really made it easy ordering a new vehicle online I felt unsure of my abilities of doing everything on the internet. But Chris Herbst and Lee Davis really made it easy for me. So helpful, kind and accommodating. They made this experience easy! And since I am a “Boomer” this will likely be my last vehicle I will drive! So excited to to show my Maverick to my family and friends. Will drive to Phoenix more often now to see my little grandchildren! Thank you Long McArthur and all who helped me. Sincerely, Charlene Krumpe More

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Chris, Tate and the team at Long McArthur are among the most professional business groups I have worked with. The post Covid car market is difficult to navigate and full of those willing to exploit the sit most professional business groups I have worked with. The post Covid car market is difficult to navigate and full of those willing to exploit the situation. The long McArthur team was a refreshing exception to typical dealer here in CA. I received a fair deal with honest and professional attention to all aspects of finding a high demand vehicle and an out of state purchase. Well done! Thank you Long McAurther. More

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Nice, clean dealership and everyone is so nice and polite. I recommend this dealer to anyone looking to buy a different vehicle. polite. I recommend this dealer to anyone looking to buy a different vehicle. More

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Chris did a wonderful job answering all my questions about the car I was looking at. Even though he was off the clock he was still willing to answer anything. I live out of state and was nervous to buy about the car I was looking at. Even though he was off the clock he was still willing to answer anything. I live out of state and was nervous to buy a car I couldn't actually look at but Chris helped that process go very smoothly. He was willing to FaceTime me to show me the car and sent pictures of under the car within just a few hours. The dealership and Chris set up a couple of drivers to meet me half way to pick up the car so I wouldn't have to make a 16 hour round trip. Signing paperwork was easy and nice to be able to read it at home and take my time. Thanks Chris!! More

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This was my first “long distance/virtual” car buying experience. Chris was amazing from the first call to the final handshake at delivery. He was ultra responsive, asked the right questions to understan experience. Chris was amazing from the first call to the final handshake at delivery. He was ultra responsive, asked the right questions to understand my situation and preferences, and was a pleasure to work with every step of the way. More

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After placing my order for a 2023 Maverick with Chris Herbst at Long McArthur, a few weeks later I was contacted by Tate Wands about a 2022 model that had come in and was available for purchase. After a Herbst at Long McArthur, a few weeks later I was contacted by Tate Wands about a 2022 model that had come in and was available for purchase. After a couple of emails with Chris and arranging for me to fly out to pick up, I got my brand new 2022 Ford Maverick XLT! The process couldn't have been easier and thanks to Chris for all his help, and to Tate for picking me up at the airport and making for a smooth transition. Got to meet Tim Bartz, who after watching his many YouTube videos, made me decide to order through Long McArthur. I cannot recommend the team here enough. You're in good hands with Chris, Tate and Tim at Long McArthur. More

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I worked with Chris and Alex on a first time (for me) trade-in deal. Chris was very knowledgeable on all the specifics in transacting a "pass through" trade with a buyer for my vehicle in California. I w trade-in deal. Chris was very knowledgeable on all the specifics in transacting a "pass through" trade with a buyer for my vehicle in California. I wasn't sure something like this was possible but it was a breeze with good guidance and reassurance from Chris. Alex, also, made all the paperwork easy and quick. All in all, a fantastic used car purchase experience and I highly recommend Chris and Alex! More

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