Chris Hatch | Page 52

wonderful as usual Nicole and Zach made the process of turning in my 2017 RAV4 as its lease expired and getting a new 2020 RAV4 as pleasant and short as it could be give Nicole and Zach made the process of turning in my 2017 RAV4 as its lease expired and getting a new 2020 RAV4 as pleasant and short as it could be given this unusual situation. Chris, the financial lease manager, was also pleasant to deal with and quick. Thanks to all. And to Zach, keep up the good work. We appreciate your pleasant manner and lack of attitude. More

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I worked with Nicole in reference to inquiring about a purchase of a vechile. In all my years of dealing with a Sales Rep. She was the best, that I have come across. She is not pushy, she is a straight purchase of a vechile. In all my years of dealing with a Sales Rep. She was the best, that I have come across. She is not pushy, she is a straight shooter and also is right on it. I would recommend if you are looking or inquiring about a vechile ask for her. She will get the job done . Thank you Nicole Lyford for all you did in helping us . Kathryn Williamstown Vt More

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An easy, stress-free time. Real nice, friendly people. They gave excellent service and real easy to work with. Made trading in for a new car real easy and stress free. Real nice, friendly people. They gave excellent service and real easy to work with. Made trading in for a new car real easy and stress free. More

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Fantastic customer service at White River Toyota. Always courteous and never pushy allowing you pressure free car care. Highly recommend this Toyota dealership to everyone courteous and never pushy allowing you pressure free car care. Highly recommend this Toyota dealership to everyone More

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Marty was kind, patient, helpful, knowledgeable and honest Marty communicated with us over the phone and then in person twice. He was very honest and consistent in what he was telling us each time and as we a Marty communicated with us over the phone and then in person twice. He was very honest and consistent in what he was telling us each time and as we asked new questions, he was always willing to listen and work on our behalf. We ended up deciding to work with Marty instead of other dealerships because of his straight forwardness and honesty that was consistent throughout our conversations. Marty never rushed us and simply tried to make us informed about the whole process. As a repeat customer, we will continue to do business with Marty while also referring others who are in the market for a vehicle to him. More

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Unexpected new car purchase Due to a major issue with our car we had to buy a new car very unexpectedly - the timing was not good for us financially or emotionally. But Dave Leo Due to a major issue with our car we had to buy a new car very unexpectedly - the timing was not good for us financially or emotionally. But Dave Leonard and the sales team made a tough day easier to handle. They were compassionate, considerate and streamlined everything so it was less painful. At the end of a very long stressful day we left with a smile on our face (thank you Dave) and a new car. Christ Hatch was very helpful and didn't dwell not he stressful parts of our day. Sascha in service kept us very informed. Thank you everyone for being so helpful. More

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Marty got the Rav4 Limited I was looking for I can't say enough about the efficiency and friendliness of Marty Adams and the other members of the White River Toyota team. I had been looking for I can't say enough about the efficiency and friendliness of Marty Adams and the other members of the White River Toyota team. I had been looking for a 2017 or 2018 Hybrid Rav4 for quite some time throughout Massachusetts and Rhode Island and was always disappointed when I was told the car I found was not for sale and then was given the sales pitch to buy a newer year. Once I contacted Marty, within days he had two cars of the make and year I wanted. Marty made it easy to get the purchase paperwork done ahead of time and everything was ready when I came in to test drive the car. I will go to White River Toyota and Marty Adams first when looking for another car or truck More

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WRJ Toyota did a great job streamlining this process for me and making sure I understood key information regarding my purchase. They asked for my preferences and concerns and followed through on them. My sa me and making sure I understood key information regarding my purchase. They asked for my preferences and concerns and followed through on them. My sales rep, Joe Cornelio, was very personable, friendly, and considerate. I highly recommend this team to those looking to purchase a vehicle! More

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Best dealership I've ever been to. Would never go anywhere else nor drive any other vehicle other than a Toyota. Everyone is kind and very respectful! anywhere else nor drive any other vehicle other than a Toyota. Everyone is kind and very respectful! More

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Very knowledgeable team.Willing to meet your goals.In Very knowledgeable team. Willing to meet your goals. In less than 3 hours you can be in a new car Will go back again the next time I need a car Very knowledgeable team. Willing to meet your goals. In less than 3 hours you can be in a new car Will go back again the next time I need a car More

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