Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Chris Fanella

October 09, 2025

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Employee Rating

I’ve been using this dealer for over 40 years, always fair & excellent service .from Marty & Al. More

by ISLANDXIX
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Recommend Dealer
Yes
Oct 10, 2025

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

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The staff is always courteous and friendly. My vehicle is always washed when it’s ready to go home. More

by bbaroud
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Safe travels!

October 05, 2025

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Unable to use phone through the vehicle. Service Mgr had one of the techs come and sit with me in my vehicle and re -synced my phone and explained why and what he was doing. Talk about grea More

by Malibu
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Recommend Dealer
Yes

Other Employees Tagged: Adam George

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2025

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Employee Rating

Great service upfront pricing no hidden cost or fees Excellent service would go back again More

by WZRINSKY
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 04, 2025

Dealership Rating
Employee Rating

Easy scheduling and proactive to take care of my recall at home Very convenient Very More

by 1GEAUXXV
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2025

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Quick service at our home. Reminders sent to make sure we wanted to keep appointment. Service with a smile. More

by ILENEKAROL715
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Recommend Dealer
Yes
Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

October 03, 2025

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Employee Rating

This dealership has friendly service and generally does a good job. We recently brought in our car for an oil change and they did a good job. More

by ANDY@SCHWARTZ-LAWYER.COM
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 01, 2025

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Jesse always takes care of me and my needs . Your staff is always professional with me. More

by CHESTERCZESAK
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Recommend Dealer
Yes

Other Employees Tagged: Matt Price, Michael Hedrick

Oct 05, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 27, 2025

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Very professional - work is completed on time and satisfied with service - definitely would recommend to my freinds - my neighbors - and family. More

by HH0
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Recommend Dealer
Yes
Oct 01, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

September 25, 2025

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Employee Rating

It took a long time to fix my truck. There was no follow up or contact from the service department giving me any updates. Chris was great and got me a loaner. More

by kg
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Recommend Dealer
No

Other Employees Tagged: Adam George

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