Choy Saechao

Service Rep was awesome kept me informed and in the loop at all times would recommend time and time again at all times would recommend time and time again More

by jawaski Verified Customer Verified Customer

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This is the third car we’ve purchased from the Ford dealership in Novato, and I can confidently say it’s been the best car-buying and service experience I’ve ever had. Over the years, I’ve worked wi dealership in Novato, and I can confidently say it’s been the best car-buying and service experience I’ve ever had. Over the years, I’ve worked with many dealerships—but none compare to this one. Not only did they offer me a great price on my car, they also went above and beyond to accommodate several special requests, including switching out snow tires for all-season ones and addressing battery concerns. Every time I visit, Louis, the service manager, greets me with warmth and provides exceptional customer service—the best I’ve encountered. The kind gentleman in the parts department even replaced my battery at no charge and generously gave me an extension for the back seat, again free of charge. If you’re looking for a dealership where your car will be serviced quickly, with quality parts, honesty, and a smile, look no further. I plan to stay with this dealership for as long as I can, knowing I’ll always be in good hands. Dorit Israel More

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Great customer service. Jeremy was very helpful and professional. I would recommend this dealership to anyone. Jeremy was very helpful and professional. I would recommend this dealership to anyone. More

by Frankiemolles Verified Customer Verified Customer

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I pretty much did all the negotiations over the phone. Went to the dealer, signed paperworks, the left with my brand new truck! Everything inside an hour. Went to the dealer, signed paperworks, the left with my brand new truck! Everything inside an hour. More

by R1L Verified Customer Verified Customer

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I love all the people that Marin County Ford. I bought several vehicles from them over the years and they always take care of me. I definitely recommend them. Love you guys. I bought several vehicles from them over the years and they always take care of me. I definitely recommend them. Love you guys. More

by danielbrennen Verified Customer Verified Customer

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The service writer’s take the time to listen and understand what you’re saying. Friendly staff and the car is ready when they said it would be understand what you’re saying. Friendly staff and the car is ready when they said it would be More

by leeswerrie Verified Customer Verified Customer

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They exceeded our expectations in all areas. Great experience. Sam was our sales person and he was wonderful! Great experience. Sam was our sales person and he was wonderful! More

by STACEYPAYNTER Verified Customer Verified Customer

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