Cheyenne Drummond
Cheyenne Drummond at NYE Ford

Cheyenne Drummond

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.2
5 Reviews

Hey there! My name is Cheyenne, I'm from Canastota, NY and more than happy to assist you! I'm outdoorsy, I ride and show horses, I have two of my own. I'm also very familiar with the automotive industry, with a couple cars I get my hands in!

Dealership Experience

6 mos

Specialties & Trainings

GMC

FORD

4.2

5 Reviews

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5 Reviews of Cheyenne Drummond

August 28, 2025

Dealership Rating
Employee Rating

I had my 2022 Escape serviced here. They kept me informed and there was no surprises. I cant ask for more. More

by corie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, David Hall

Sep 10, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 28, 2025

Dealership Rating
Employee Rating

Cheyenne was very polite and understanding. Best experience I have ever had at the dealership. I would recommend everyone to stop in and see Cheyenne if they need car repair More

by jaosborne1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 26, 2025

Dealership Rating
Employee Rating

Very satisfied coming here. The staff is great. Great service. Highly recommended. It’s hard to find trustworthy service now days. Thank you. More

by Stagnittijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer

Aug 27, 2025

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2025

Dealership Rating
Employee Rating

Great friendly service. They keep you informed about the progress and also make sure that your needs are met. More

by dburrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 02, 2025

Dealership Rating
Employee Rating

I brought my car in for no AC, they diagnosed the problem as bad Compressor. I have Endurance warranty, how it was handled by the service staff was very poor and caused the claim to be denied because the sta More

by comtech12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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