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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
109 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

15 yrs

Languages Spoken

English English

4.9

109 Reviews

Write a Review

109 Reviews of Chelsea Jose

March 31, 2026

Dealership Rating
Employee Rating

This was the first time bringing my XT5 to Mark Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service c More

by LACRUMBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Lacrum! I’m thrilled to hear that you had a fantastic experience with Chelsea at Mark Christopher Auto Center. Your recommendation means a lot, and glad your Cadillac XT5 was in good hands. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

Dealership Rating
Employee Rating

I had an excellent experience with Mark Cadillac, thanks to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step More

by VANESSAHUERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

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Mar 29, 2026

Mark Christopher Auto Center responded

Thank you for your review, Vanessa! I’m glad about your excellent experience with Chelsea at Mark Christopher Auto Center. It's great to know that her professionalism and communication made a positive impact on your service experience, especially with arranging a rental vehicle for your convenience. We appreciate your recommendation and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

Dealership Rating
Employee Rating

I have purchased 2 cars from the dealership. The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are More

by summer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alazar Omari, Nobu Damon , Cesar V. (Finance)

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Mar 30, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear you've had a great experience purchasing two cars from Mark Christopher Auto Center. It's great to know that everyone from Sales, Finance, and Service has consistently provided you with the support you need. We appreciate your loyalty and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 15, 2026

Dealership Rating
Employee Rating

As usuall, my service writer, Chelsea Josecontiues to take great care of me as if I were family. She is always very professional from the time I call her for an appointment, until the time I go. The wait More

by SCOTTDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Mark Christopher Auto Center responded

Thank you for your review, Scott! I’m happy to hear that Chelsea took such great care of you during your visit to Mark Christopher Auto Center. It's fantastic to know you found our facilities clean and comfortable. We appreciate your recommendation and look forward to serving you and your family and friends soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 12, 2026

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Employee Rating

Reliable, trust worthy and provide updates tehiughtojt the entire process. I felt heard and provide me a rental More

by ALEXISPENA1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Jerry Pena

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Mar 13, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alexis! I’m thrilled to hear that you found Mark Christopher Auto Center reliable and trustworthy during your experience. It's great to know that you felt heard and were provided updates throughout the process, along with a rental. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2026

Dealership Rating
Employee Rating

Good customer service all repairs were drawn satisfactory. Chelsea was great service writer. Thank you More

by DON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Don! I'm thrilled to hear you had a great experience with our team, especially with Chelsea as your service writer. Your satisfaction means a lot to us at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

Dealership Rating
Employee Rating

Service department was great got me in and out real quick. they had all the parts in stock so the job was completed real quick More

by RLOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes, Joe Lopez

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that our service department at Mark Christopher Auto Center was able to get you in and out quickly, and that we had all the parts you needed in stock. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2026

Dealership Rating
Employee Rating

Mr. Rizzi and Chelsea were amazing! So helpful and took care of my car solved all my problems. They listened and addressed all issues with my car. They went above and beyond. More

by EDENSENVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Mar 04, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Eden! I'm thrilled to hear that Chelsea and I provided you with exceptional service and took care of all your car's needs. At Mark Christopher Auto Center, we strive to go above and beyond for our customers, and it's great to know we achieved that with you. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2026

Dealership Rating
Employee Rating

Need More access to courtesy vehicles. Wait time for service is usually way too long for this location. More

by DAREALSANDMAN909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 02, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your insights regarding the need for more courtesy vehicles and the wait times for service at Mark Christopher Auto Center. Your experience is important to me, and we are continuously working to improve our services. If you have any further concerns or suggestions, please feel free to reach out me us directly. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2026

Dealership Rating
Employee Rating

Nobu and Chelsea were wonderful! Very Friendly, knowledgeable and helpful. I will be returning shortly with my Escalade for service! Sincerely, B. Christensen More

by BLC5544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Report | Print
Feb 25, 2026

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that Nobu and Chelsea provided you with such friendly and knowledgeable service. We look forward to welcoming you back soon for your Escalade service at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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