Chauncey Andrews | Page 12

Trade-in Dawn and Jacque make a great team for a no pressure trade-in experience. Signing was a simple process. Chauncey Andrews in service has always taken ca Dawn and Jacque make a great team for a no pressure trade-in experience. Signing was a simple process. Chauncey Andrews in service has always taken care of me and I will be calling him for service on my new vehicle. More

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Great service Chauncey was an excellent service rep. He was helpful and went over and above to make sure my car was ready for my doctor’s appointment. He is a valua Chauncey was an excellent service rep. He was helpful and went over and above to make sure my car was ready for my doctor’s appointment. He is a valuable asset to the Arlington Toyota organization! More

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Super Service I'm very happy with the service. My service representative always discuss what is needed at the moment and also discuss and/or tell me what future ser I'm very happy with the service. My service representative always discuss what is needed at the moment and also discuss and/or tell me what future service(s) are needed. The price/estimated price is also discussed prior to the service(s) rendered. (No surprises!!!) More

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Very please with the service that I received. Chauncey Andrews have been my service provider for a few years He have always been professional and very kind and respectful.. He always go beyond Chauncey Andrews have been my service provider for a few years He have always been professional and very kind and respectful.. He always go beyond and is very knowledgeable of his job/service that you need. Take time to listen to your complaint/request. Very Cool Guy! More

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Truly exceptional I was taken care of immediately even while not having an service appointment. Service writer assistance me with my malfunctioning door, located part n I was taken care of immediately even while not having an service appointment. Service writer assistance me with my malfunctioning door, located part needed to repair and fix the problem. More

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Courteous and informative service. Upon repair of a tire, It was explained my need to have mt tires replaced in the very near future. A cost comparison and the best tires for Highlande Upon repair of a tire, It was explained my need to have mt tires replaced in the very near future. A cost comparison and the best tires for Highlander was given. More

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I will never took my car to Arlington service again. Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there was a line that took about 10 minutes before they took my car. I decide to take shuttle to the regency mall. Around 1:50pm a lady at the shuttle services took me to regency mall which is about 5min drive form Arlington. I told the lady that bought me to the mall to pick me up in 30 minutes because I was just grabbing something to eat.She told me she has my number and she will called me when she comes to pick me up. An hour later i called customer service to tell her that i am ready to be back but nobody comes.30 minutes later i called again to have somebody come and pick me back to Arlington. I called again after an hour they told me they are contacting the wrong number. I am not sure whether they are telling the truth because whenever i called they took my phone number. I spoke to Thomas several times but he will tell me they are on their way, is too much traffic. I called Christ 3x without respond. To cut the story short i called Uber at 5pm and they are there in 5 minutes. I paid for my service and took my car. When I got home around 5:45pm, I got a phone call from Arlington telling me that they here to pick me up from the mall the drop me 3 hours ago. What a shame! More

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Chauncey/Arlington Toyota service Went to have my 4Runner service @ Arlington Toyota. My Service Representative was Chauncey. Very friendy staff and excellent service. They even wash Went to have my 4Runner service @ Arlington Toyota. My Service Representative was Chauncey. Very friendy staff and excellent service. They even wash my vehicle. I highly recommend Arlington Toyota and Chauncey. Mahalo! GM More

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Positive Made an error but went above and beyond to make it right Chauncey Andrews was my service guy Super sweet and really wanted to do right by his custom Made an error but went above and beyond to make it right Chauncey Andrews was my service guy Super sweet and really wanted to do right by his customer Thanks More

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They do the right thing!! In the last few months I have had two car "emergency" repair incidents right before a long car trip and both times the Arlington Toyota service team h In the last few months I have had two car "emergency" repair incidents right before a long car trip and both times the Arlington Toyota service team has gotten me in immediately and fixed the problem. I bought my car at Arlington and have had all my service at Arlington. With my most recent incident, Chauncey was so friendly and helpful. He made sure that my car was fixed and ready for the long car trip. It was a stressful Monday morning that included my car not starting. Chauncey made sure that my car was also washed and vacuumed. It definitely brightened my day to get my car back in working condition and so clean!!! More

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