"they WERE a great dealership. Their service department..."
they WERE a great dealership. Their service department made the decision easy to choice to trade in my vehicle for a different make. The staff in front are rude and argumentative, will argue about simple things like whether or not you have an extended warranty.... shouldn't that be a part of our profile in your system? Refused to fix a tire that wouldn't hold air for 3 weeks, and when they said they fixed it.. t wasn't... were very abrupt about it also...
Pathetically poor service department. Friendly but unable to diagnose problems. Seem to like to put problems back on the customer as basically problems as a result of something customer is doing or not doing. My experience has been that they take no responsibility for attempting to locate problems
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