We were given excellent service. We walked in on a rainy day, literally pouring rain. The salesmen went out in this to get a vehicle for us to test drive. Everyone was very friendly and very helpful. We were introduced to the staff that would be assisting with our purchase and everyone was friendly. I will definitely be purchasing from this dealership in the future.
"Great place to buy!"
Charlie was great to work with purchasing my dodge. Great job. My recommendation to the dealership management is have one salesperson deal with the customer. I felt that I was being passed around to each division of the dealers business. Trying to make up sales? Myself having over 30 years in automotive sales experience it is not a good feeling for the customer. Tim in parts did a great job when I asked about winter floor mats. He got me prices on winter floor mat and printed off pictures ,so i could see what they looked like. He ordered them in for the next day. great services and price.
Of all the other eight dealerships I visited in Ontario looking for another Ram, this was by far is the best. There was no pressure to purchase, yet they didn't ignore me. Charlie was great, easy to work with and extremely knowledgeable. Should I be in the market for another Ram this is where I will definitely be back.
"Great sales staff. Great service staff. Very clean..."
Great sales staff. Great service staff. Very clean dealership. And no forced sales. The dealership is bright and well laid out. They always ask if you would like a coffee. They always make you feel at home.
"Charlie was great and explained everything about the car..."
Charlie was great and explained everything about the car thoroughly. He was very knowledgeable and polite. The whole process was very straightforward and they had us in our new car within a week of the initial test drive.
"I recently moved back to the area and started having my..."
I recently moved back to the area and started having my vehicle serviced at Eichenberg the service was great so when it was time for an new vehicle Eichenberg was my choice. After meeting Charlie Sofalvi ( our salesman) I knew I picked the right dealership. Charlie showed us a number of vehicles and his knowledge of them was second to none. Charlie was very friendly and accommodating. We are enjoying our new Ram.
"Another great purchasing experience."
We were in the market for a new/demo Ram 1500 pick-up. As always, Eichenberg's had a large selection of vehicles that were well suited for the job. Thank-you to Charlie and the team at Eichenberg's who all treated us like family with honesty and integrity (as they have always done in the past).
we recently purchased Jeep Gladiator great mid size truck. Its always a pleasurable experience purchasing a vehicle from Eichenbergs. Charlie and Ann take good care of us and make the whole experience go smooth and easy!
"Grateful to Charlie Sofalvi"
Marnie and I are grateful to Charlie. On October 30th we met with Charlie to explore the possibility of trading our 2010 Town and Country for a Grand Cherokee. After a question and answer conversation, much to our surprise, we signed on the dotted line. Charlie's friendly patience and honesty with us in choosing our new Jeep went a long way to finalizing the deal. The Jeep arrived at Eichenbergs in less than 4 weeks, was detailed, snow tires and new licence plates installed, summer tires stored and necessary paperwork prepared. December 3: Charlie conducted a walk-around of the Jeep describing all its features and how to operate them. Many things to remember about the Jeep. We will learn as we go. If we have questions or concerns, we know Charlie is open to helping us. Our Jeep was ordered on October 30/19 and in 33 days we paid for it and drove it home.
We will ask for Charlie when we trade again.
Marnie and John Sebok
"Purchase of Ram 1500 Rebel"
- Neil B
This is my fourth vehicle purchase from Charlie, no pressure sales, just as I like it..! Efficient process and collection of my truck.