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Charles Reynolds
Charles Reynolds at Don Davis Nissan

Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Charles Reynolds

September 09, 2025

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Employee Rating

Very unsatisfied with the outcome of the repair. The advisors recommendation did not make sense to me. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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September 08, 2025

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Employee Rating

Disappointed with my last visit. Poor workmanship and unsatisfactory explanation to the problem. I think the dealership could have offered a better soultion to the problem. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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August 14, 2025

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Employee Rating

Very friendly and helpful in everything, will be back to buy another car for my kids More

by GDELACERDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our team friendly and helpful. We look forward to assisting you again when you're ready to buy another car for your kids. Your satisfaction is important to us, and we appreciate your trust in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3 @comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 30, 2025

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Thank you for your professionalism and attention to detail. Your knowledge and helpful attitude made the experience smooth and stress-free. I truly appreciate your commitment to quality service More

by Wrk65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 02, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're delighted that our professionalism, attention to detail, and helpful attitude made your experience smooth and stress-free. Your recognition of our commitment to quality service truly means a lot to us. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 29, 2025

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Employee Rating

Good experience, on time service and done properly, Good inspection report about my vehicle. Thanks More

by uzair_ulhaq2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Don Davis Nissan responded

Thank you for your positive feedback! We're glad to hear you had a good experience with on-time service and that the inspection report met your expectations. Providing proper and thorough service is our priority, and we appreciate your recognition. If you need any further assistance or have additional questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 03, 2025

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Great service for my Nissan Murano. Charles was great, did exactly what I asked and was done in good time More

by Naillord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2025

Don Davis Nissan responded

Thank you for your kind feedback. We're delighted to hear Charles provided great service and met your expectations efficiently. We appreciate your trust in us and look forward to assisting you with your Nissan Murano in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

June 30, 2025

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Employee Rating

I have been using Don Davis Nissan service for 5 years. Always friendly and fast service. Never a problem getting an appointment. More

by CHUCK274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Don Davis Nissan responded

Thank you for your continued trust over the past five years. We're thrilled to hear that you've experienced friendly and efficient service, and that scheduling appointments has been convenient for you. We truly appreciate your loyalty and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 26, 2025

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Employee Rating

Charles was very professional and friendly. Even though I didn’t have an appointment, he assured me that my vehicle would have the utmost importance. And he did not disappoint. My vehicle was More

by Lmg3416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Don Davis Nissan responded

Thank you for your kind words and for highlighting Charles’s professionalism and friendly service. We’re glad he was able to prioritize your vehicle and deliver timely service, even without an appointment. Your appreciation means a lot to us, and we will be sure to share your feedback with Charles. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 17, 2025

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Employee Rating

Charles was great professional, honest, and very helpful. He explained everything clearly and made the repair process easy. My car runs perfectly now More

by Maria Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Don Davis Nissan responded

Dear Maria, thank you for your kind words and positive feedback. We're glad Charles was able to provide honest, professional, and clear service to make your repair process easy. It's wonderful to hear your car is running perfectly now. We appreciate your trust and look forward to assisting you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 16, 2025

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Employee Rating

Provided Excellent customer service and will always keep you informed on the status of repair service. More

by deidra.dennis1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our commitment to excellent customer service. We appreciate your trust in us to keep you informed throughout the repair process. Your satisfaction is our priority, and we are glad we could meet your expectations. If you need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

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