Charles Prayor | Page 9

Was decent service, but a 90 minute service ended up almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour late almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour later. More

by caconnor10 Verified Customer Verified Customer

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I think Jim Ellis GMC Buford Georgia is an outstanding dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provi dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provide me a loaner car to continue on to my destinations It was a great experience I will continue to get my GMC truck serviced there More

by jdtotsch Verified Customer Verified Customer

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Great experience! They were able to get me in same day and had my repairs completed in two days. They were able to get me in same day and had my repairs completed in two days. More

by kiahnyree Verified Customer Verified Customer

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Very good service, easy to make an appointment, was willing to match cost of service, told me exactly what it would cost. willing to match cost of service, told me exactly what it would cost. More

by gdihomesga Verified Customer Verified Customer

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Service is always top-notch. To keep you well informed and make sure you get what you need and no more. To keep you well informed and make sure you get what you need and no more. More

by KYLE.COTTENGIM Verified Customer Verified Customer

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James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More

by Courtney S Verified Customer Verified Customer

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Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More

by JAVYPRO Verified Customer Verified Customer

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Everything was taken care great. Washing the outside of my truck and cleaning the inside was a nice added value Washing the outside of my truck and cleaning the inside was a nice added value More

by PIZZAMASTER01 Verified Customer Verified Customer

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My first experience was not too good but this experience was definitely rated 10! I look forward to returning to this dealership. was definitely rated 10! I look forward to returning to this dealership. More

by IRENE.MILLS53 Verified Customer Verified Customer

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The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More

by Daviddusik Verified Customer Verified Customer

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