Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers

Fleet Sevice Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.8
145 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

27 yrs, 8 mos

4.8

145 Reviews

Write a Review

145 Reviews of Charles Pleugers

June 28, 2025

Dealership Rating
Employee Rating

I went in and got an oil change. It was fine, it was nothing crazy. More

by LMARKS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 28, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

June 19, 2025

Dealership Rating
Employee Rating

Always delivers as promised. They stand behind their product and do a great job with pickup and delivery. More

by dheld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 19, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

June 11, 2025

Dealership Rating
Employee Rating

As always, Charles and his team took excellent care of me and my vehicle. They go above and beyond making sure my concerns were handled and it was clean when I got it back. More

by BADDTOY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2025

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

June 01, 2025

Dealership Rating
Employee Rating

Very happy with service and ease of setting up the the time for the service. More

by RJWEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Katie Kerby, Alex Hienz, Errick Clay, Tim Cesar

Report | Print
Jun 01, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

May 06, 2025

Dealership Rating
Employee Rating

The Best in the Whole Milwaukee thanks for helping me oil changes Brakes what ever More

by Edogg7118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Katie Kerby, Alex Hienz, Errick Clay , Craig Knabe

Report | Print
May 06, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

March 16, 2025

Dealership Rating
Employee Rating

They helped me determine the best path to repairing my driveshaft. I am happy with the result. More

by Matthew Schofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 16, 2025

Gordie Boucher Ford of Menomonee Falls responded

Matthew, thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

February 28, 2025

Dealership Rating
Employee Rating

This dealership didn’t resolve any of my issues with my vehicle when I picked it up after being there almost 3 weeks never figured out anything and on my drive to bring it to another dealership the vehicle More

by BDIEDERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hienz

Report | Print
Mar 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Hienz Service Manager 262-225-9010

February 22, 2025

Dealership Rating
Employee Rating

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Ben Wilcox in parts dept

Report | Print
Feb 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Tim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 04, 2025

Dealership Rating
Employee Rating

Fast, well communicated, and overall great job in fixing my vehicle. Charles is very helpful and without a doubt the ideal advisor More

by BENJAMIN.WILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Benjamin, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

February 03, 2025

Dealership Rating
Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Katie Kerby, Alex Hienz, Errick Clay , Craig Knabe

Report | Print
Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

1
2
...
15

Dealership Inventory (241 Vehicles)

used 2020 Ford F-150 car, priced at $29,875
2020 Ford F-150
used
Lead Foot exterior
Automatic
Four-wheel Drive
$29,875
View Details
new 2025 Ford F-150 car, priced at $67,397
2025 Ford F-150
new
White Metallic exterior
Automatic
Four-wheel Drive
$67,397
View Details
used 2010 Ford Fusion car, priced at $8,775
2010 Ford Fusion
used
Atlantis Green Metallic exterior
Automatic
Front-wheel Drive
$8,775
View Details
new 2025 Ford Transit-350 car, priced at $52,977
2025 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
$52,977
View Details
new 2025 Ford F-250 car, priced at $57,832
2025 Ford F-250
new
Avalanche exterior
Automatic
Four-wheel Drive
$57,832
View Details
new 2025 Ford F-150 car, priced at $50,638
2025 Ford F-150
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$50,638
View Details
View All Inventory