122 Reviews of Charles Perkins
February 07, 2019
Quick, Simple and Painless Everyone I dealt with at Westside are curteous and professional. A total pleasure. I look forward to doing business with Westside again in the near Everyone I dealt with at Westside are curteous and professional. A total pleasure. I look forward to doing business with Westside again in the near future. More
Other Employees Tagged: Mike Nelson, Christian Davidson
January 16, 2019
The BEST....Fabulous! Westside Lexus IS really a cut above! The new service center is great. I just helped my daughter purchase a new Lexus from Mary Margaret McGowen and w Westside Lexus IS really a cut above! The new service center is great. I just helped my daughter purchase a new Lexus from Mary Margaret McGowen and we both agreed that we will always buy from her. Her professionalism, knowledge, and special service are unparalleled! I purchased a new RX 350 from her 3 years ago My most recent visit was to help my daughter purchase a used NX 200T. Mary Margaret helped us find the perfect car! More
Other Employees Tagged: Mary Margaret McGowan
November 02, 2018
Another flawless car buying experience at Westside Westside Lexus provides a flawless experience, and I can’t imagine buying a car anywhere else. I recently bought a 2019 ES and also own a 2014 GX, bot Westside Lexus provides a flawless experience, and I can’t imagine buying a car anywhere else. I recently bought a 2019 ES and also own a 2014 GX, both purchased at Westside. They value my time, and this comes through during the car buying process and beyond. I can trust them to follow through on their commitments, and I have never felt pressured when considering a purchase. More
Other Employees Tagged: Jeff Margolis, James Vu, Eva Mo
August 26, 2018
Friendly Professional experience. Buying a car can be a stressful experience. One is making an expensive decision with really minimum time to really spend time testing the car or cars Buying a car can be a stressful experience. One is making an expensive decision with really minimum time to really spend time testing the car or cars you are thinking of buying. Westside makes this experience as stress free as possible. Taking the time to let you know the Lexus you are leaning towards. More
Other Employees Tagged: Mark Thomas , Jeff Margolis
August 24, 2018
Great Customer service I was traveling on vacation across the country and needed a service. I called the day before and they got me in the next morning. I was out very quick I was traveling on vacation across the country and needed a service. I called the day before and they got me in the next morning. I was out very quickly. Everyone was great! More
August 23, 2018
90,000 Mile Service Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are add Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are addressed. More
August 22, 2018
Efficient and excellent I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also rep I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also reps input very valuable More
Other Employees Tagged: Mary Margaret McGowan
August 19, 2018
Worst experience EVER at a car dealership! When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The crack is nearly two feet wide. The Manager said “ Unfortunately, there must have been an existing chip that was gonna no to eventually become a crack sooner or later”. I will go as far up as I need to in order to get Lexus to take responsibility and replace my windshield at no cost to me. More
Other Employees Tagged: Michael Lorch
August 18, 2018
U get wat u pay for Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone and seemed to want to help me- really professional! More
August 15, 2018
Always professional, courteous & convenient. Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the B Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the BEST advisor period. I have been using this center since 2012 & wouldn't go ANY place else! More

