Charles Pankey
Charles Pankey at Robbins Toyota of Texarkana

Charles Pankey | Page 5

General Manager

Robbins Toyota of Texarkana

6233 Mall Dr
Nash, TX 75569

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5.0
51 Reviews
5.0

51 Reviews

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51 Reviews of Charles Pankey

March 14, 2021

Dealership Rating
Employee Rating

Tanya Rogers is an exceptional sales person to work with. From no-pressure sales approach to assistance with getting paperwork in order for an out-of-town deal, her customer service made the deal go smoothly More

by R Razo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanya Rogers

March 11, 2021

Dealership Rating
Employee Rating

Robbins Toyota always takes great care of our cars. It’s comforting to deal with people you trust. Thanks for a great experience, a great vehicle and a great value. More

by Ericbcain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cranford

January 19, 2021

Dealership Rating
Employee Rating

It's been awhile since I been inside the dealership. The staff were friendly, the building is always clean. They are very helpful, not pushy. It's a place I prefer to take my vehicle for service. More

by lorettastewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanya Rogers

December 31, 2020

Dealership Rating
Employee Rating

Robbins service department sucks. I called set up a recall for an airbag, they called me right back and said don't bring my truck down on the scheduled appointment day we will call you when your part c More

by tmcandy3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jessica Jones , Ricky Riddle, Martha Snyder, Kenny Thompson, Ray Wagner Jr., Ginger Walker, Dewayne Willie

Jan 06, 2021

Robbins Toyota of Texarkana responded

Good morning, just wanted to try and reach out to you again, my name is Jessica, and I am one of the managers here at Robbins Toyota. I want to reach out and sincerely apologize that you had this experience with us. Do you mind giving me your VIN and phone number? That way I can take this to my service manager to get this handled properly for you.

Dec 31, 2020

Robbins Toyota of Texarkana responded

Good afternoon, my name is Jessica, and I am one of the managers here at Robbins Toyota. I want to reach out and sincerely apologize that you have this experience with us. Do you mind giving me your VIN and phone number? That way I can take this to my service manager to get this handled properly.

December 10, 2020

Dealership Rating
Employee Rating

Awesome all around experience!!! Love the product we bought.. I will definitely be back to buy my next vehicles!! Staff was outstanding.. The manager Charles was a pleasure working with!!! More

by Trey boyd 03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cranford

December 07, 2020

Dealership Rating
Employee Rating

The sales personnel were amazing! They made the purchasing experience as easy as it could be and met my personal needs! I’ll be back! More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Jones , Brandon Cranford, Ricky Riddle

July 01, 2020

Dealership Rating
Employee Rating

Our family has bought at least 10 vehicles from Robbins Toyota over the years. Everyone is great from the sales department to the service department. Tanya Rogers is the best!! More

by Shebaker89
Recommend Dealer
Yes

Other Employees Tagged: Tanya Rogers , Kelly

March 05, 2020

Dealership Rating
Employee Rating

Brandon was very easy to deal with. Smooth process from beginning to end. Extremely nice and respectful team. Keli in finance is amazing and very knowledgeable too! Great experience!! More

by Phil
Recommend Dealer
Yes

Other Employees Tagged: Jessica Jones , Brandon Cranford, Keli in Finance

December 31, 2019

Dealership Rating
Employee Rating

Great experience. I have been a Robbins Toyota customer for many years. I have always found them to be very accommodating to my needs and place me in the right vehicle More

by Fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Riddle, Martha Snyder

December 13, 2019

Dealership Rating
Employee Rating

2020 RAV4 Hybrid I was led to believe my RAV4 would have heated seats. The delivered vehicle did not have heated seats. This feature was important to me. More

by Eltonem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanya Rogers

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