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Charles Draper

Overview Reviews (348) Inventory (134)

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Charles Draper

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.3

348 Reviews

Overview Reviews (348) Inventory (134)

4.3

348 Reviews

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348 Reviews of Charles Draper

August 29, 2025

Dealership Rating

Employee Rating

The whole team from Dominic, Charles and the people who detailed the vehicle did an awesome job. 👍 detailed the vehicle did an awesome job. 👍 More

by rvanden12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominic Bailey

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August 27, 2025

Dealership Rating

Employee Rating

Great Service! Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. More

by ncarrosso813

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Gonzalez

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Aug 28, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We’re happy to hear Danny made the process enjoyable and that you found our pricing straightforward and transparent. We truly appreciate your feedback and look forward to assisting you again in the future!

August 26, 2025

Dealership Rating

Employee Rating

Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Larry Riddle, Michelle Barnett

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Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you, Alice! We’re happy to hear our team made you feel welcome and that both your past service experience and your new car have been going so well. We appreciate your kind words and look forward to being here for you whenever you need us!

August 26, 2025

Dealership Rating

Employee Rating

I continue to patron laleland vw because of the people who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. More

by moyano.lou

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett, Dominic Bailey

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Aug 27, 2025 -

Lakeland Volkswagen responded

Thank you so much, Moyano! It’s wonderful to hear that our team members, including Ashleigh, Saul, Dan, Michelle, and Dominic, have made such a lasting impression on you. We’re grateful for your continued trust in Lakeland VW and look forward to welcoming you back whenever you need us!

Aug 27, 2025 -

moyano.lou responded

I truly recommend lakeland vw because of their friendly and professional staff

August 25, 2025

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Employee Rating

Really good team, they provide a great service every time! Really smooth and efficient service time! Really smooth and efficient service More

by Luz Aguilar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2025 -

Lakeland Volkswagen responded

Thank you so much, Luz! We're thrilled to hear that you've consistently had smooth and efficient experiences with our team. Providing great service every time is exactly what we aim for, and your kind words mean a lot to us. We truly appreciate your support and look forward to seeing you again!

August 18, 2025

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Employee Rating

Great experience with the dealership and staff! I would return for additional purchases in the future! I would return for additional purchases in the future! More

by DOCMOOSE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Barnett, Jeffrey Dixon, Danny Gonzalez, Dominic Bailey, Codi McDowell, Tristan Benning

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Aug 20, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your feedback. We are thrilled to hear you had a great experience with our team at Lakeland Volkswagen and look forward to assisting you with any future purchases.

August 17, 2025

Dealership Rating

Employee Rating

Great quick professional service good accommodations. Take the shuttle in the new buzz you won’t regret it Take the shuttle in the new buzz you won’t regret it More

by HBXL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Michelle Barnett, Jeffrey Dixon, Danny Gonzalez, Dominic Bailey

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Aug 18, 2025 -

Lakeland Volkswagen responded

We’re happy to hear you had a great experience with our fast and professional service! Glad you enjoyed the shuttle in the new Buzz at Lakeland Volkswagen.

August 08, 2025

Dealership Rating

Employee Rating

The sales experience was top notch. Would definitely go back for another car. Thanks Dominic and Lakeland VW! Would definitely go back for another car. Thanks Dominic and Lakeland VW! More

by FULCHERW

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ron Fondaw, Dominic Bailey

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Aug 08, 2025 -

Lakeland Volkswagen responded

Thank you for the 5-star review! We're glad to hear your sales experience was top notch. Dominic and the Lakeland VW team appreciate your kind words and look forward to helping you again in the future!

July 30, 2025

Dealership Rating

Employee Rating

Danny and Dominic and the managers were great … they went beyond expectations … while Tristan was a deception … he ignored us Hispanic that were in the show room for more than 15 minutes and choose q white f beyond expectations … while Tristan was a deception … he ignored us Hispanic that were in the show room for more than 15 minutes and choose q white family - we bought 2 vehicles because Danny selling and empathy skills More

by estrelli_1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Arthur, Larry Riddle, Michelle Barnett, Danny Gonzalez

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Aug 01, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We're so glad to hear that Danny, Dominic, and the management team provided you with such great service and went above and beyond. We truly appreciate your business and your trust in purchasing not just one, but two vehicles with us. Your feedback is important, and we’ll be sure to share it with the team to ensure every guest feels equally welcomed and valued.

July 19, 2025

Dealership Rating

Employee Rating

We had the pleasure of being served by Damien Bailey, who was very attentive and made the process go as smoothly as possible. It was our first purchase at a dealership and I would happily go again. was very attentive and made the process go as smoothly as possible. It was our first purchase at a dealership and I would happily go again. More

by MENDEZSILVIAISABEL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle , Damien Bailey

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Jul 20, 2025 -

Lakeland Volkswagen responded

Hi Silvia, Thank you for sharing your experience! We’re glad Damien Bailey provided attentive service and helped make your first dealership purchase smooth and enjoyable. We look forward to welcoming you back to Lakeland Volkswagen!

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