Charles Draper

Dishonest company. Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overre Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overreacting and they couldn’t be responsible for every little thing that came up after a sale. Did not offer me a trade or rental til I got vehicle fixed. Took the vehicle to another dealership and have already had two batteries replaced. The shop has had the vehicle longer than I have. Reached out to GM hoping for resolution and have heard nothing. Avoid this dealership at all costs. More

by natviciedo Verified Customer Verified Customer

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I took my car to replace water pump I was charged 2,300 super expensive plus I got the car back super dirty inside and outside with mud everywhere super expensive plus I got the car back super dirty inside and outside with mud everywhere More

by miguelrivera7746 Verified Customer Verified Customer

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Larry, Danny and Jeffery were all helpful in the car buying process. Thank you for all you've done to help me thru the process and look forward to doing business in the future. Mark Phillip Wall buying process. Thank you for all you've done to help me thru the process and look forward to doing business in the future. Mark Phillip Wall More

by Gesus@33 Verified Customer Verified Customer

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Good service, excellent customer service. Great, fast, and well executed trained team. Made whole experience great. Great, fast, and well executed trained team. Made whole experience great. More

by Guilherme Oliveira Verified Customer Verified Customer

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Arrived with no schedule appointment and they took my concern right away, I couldn’t program my key fab. They were able to find the issue and ordered another key fab, everything within an hour. Courtesy, concern right away, I couldn’t program my key fab. They were able to find the issue and ordered another key fab, everything within an hour. Courtesy, and friendliest of service was provided More

by jetorres61 Verified Customer Verified Customer

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From the moment I walked in, I felt welcomed and respected. It's clear that customer satisfaction is a top priority at Lakeland VW respected. It's clear that customer satisfaction is a top priority at Lakeland VW More

by beckman9103 Verified Customer Verified Customer

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I had a very good experience. No issues. The salesperson Erica was very easy to talk to. No issues. The salesperson Erica was very easy to talk to. More

by thor987654 Verified Customer Verified Customer

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Excellent work and customer service thank you so much for everything for you good work everything for you good work More

by aolalberto.zapata Verified Customer Verified Customer

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Mike …. oh my gosh…he was understanding, calm, peaceful, kind, sensitive, nice, and all around amazing! Thank you Mike for everything you did for me. oh my gosh…he was understanding, calm, peaceful, kind, sensitive, nice, and all around amazing! Thank you Mike for everything you did for me. More

by pattennatalie Verified Customer Verified Customer

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I did not care for the fact that ultimately, the MSRP was the price worked off of; rather than the sales price working from the sticker price!! Not only that it was not spoken out loud which bank and wha was the price worked off of; rather than the sales price working from the sticker price!! Not only that it was not spoken out loud which bank and what my interest rate would be. At that time I had enough, and rushed through signing!! Now, im forced to refinance because that process was definitely not talked about!!! Just SLID the paperwork in! I'm not happy that my cash and trade amounted to the MSRP price, and financing 25k!! xx More

by redsoxgal04rg Verified Customer Verified Customer

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