Chandler Capehart | Page 32

Excellent Go see Chandler Capehart for all your Toyota needs. Friendly and knowledgeable! Great to work with. Purchased new Tacoma and I love it. Great Service Go see Chandler Capehart for all your Toyota needs. Friendly and knowledgeable! Great to work with. Purchased new Tacoma and I love it. Great Service. More

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Considerate negotiations Chandler and his supervisor were very considerate and understanding in helping us find the right vehicle within our budget. They worked to get us the Chandler and his supervisor were very considerate and understanding in helping us find the right vehicle within our budget. They worked to get us the budgeted price we needed when we found the right car including a disabled Vet discount. Thank you. More

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Awesome!!! I began searching the web for a used avalon. I found the car I was interested in but it was all the way in Chattanooga, TN. I live in southwest Ga. I I began searching the web for a used avalon. I found the car I was interested in but it was all the way in Chattanooga, TN. I live in southwest Ga. I decided to inquire about it, this was late Monday night. First thing Tuesday morning I had an email confirming the car was on the lot and still available. Thanks to the detailed video of the car that Josh sent, Chandler and I came to an agreement early afternoon on Thursday. Chandler was awesome enough to travel 300 miles as soon as the deal was closed to deliver my new car to me and have me sign the papers! I can't express how appreciative I am for that! I am a very busy self employed mom of 2 children, and they made this experience unforgettable! Thank you Chandler, Josh, and Capital Toyota!!! More

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Great Place to Buy a Vehicle !!!! We bought a car yesterday !! Thanks Chandler for a great car buying experience !! Bobby said his next truck would come from here !! Chandler is Excell We bought a car yesterday !! Thanks Chandler for a great car buying experience !! Bobby said his next truck would come from here !! Chandler is Excellent !! More

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Very helpful The salesman was courteous and well informed about the vehicles, and cheerfully asked any questions we had. When he didn't know the answer, he asked The salesman was courteous and well informed about the vehicles, and cheerfully asked any questions we had. When he didn't know the answer, he asked for help from the office, which we also appreciated. The finance officer was particularly helpful in giving advice about the best payment plan for us. All in all, my wife and I had a very positive experience More

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used car purchase Chandler - the sales person - was very interested in my needs, and facilitated a very quick purchase. I hate waiting for hours and haggling over pric Chandler - the sales person - was very interested in my needs, and facilitated a very quick purchase. I hate waiting for hours and haggling over price. He totally eliminated that. He made sure I was happy with the car, and checked it over thoroughly with me. He has some scratches taken care of immediately, with the car being ready for pick up the next day. The finance person, was friendly and efficient, working with us on payments and terms. I HATE car shopping, but these guys made it a fun experience. More

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Great dealership to purchase a Toyato. Owned and driven a Honda all my adult life. Wanted a car change. Research for month's the Toyato camry. like the style and the reviews. went to Capit Owned and driven a Honda all my adult life. Wanted a car change. Research for month's the Toyato camry. like the style and the reviews. went to Capital Toyato a week search of a Black Camry certified. Met Chandler Capehart in the parking lot a fabulout sales guy. Not pushy at all, showed me a black camry with low milage and good condition. Chandler showed all features of vehicle. He was very informative and a great sales person. Chandler is professional, kind and a great guy. I did appreciate the good people at Capital Toyato. P.S I did buy the Camry..... More

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Pleasent They weren't pushy at all. Very nice. I had visited four other dealers and wouldn't recommend them to anyone. They truly outshined them all and made t They weren't pushy at all. Very nice. I had visited four other dealers and wouldn't recommend them to anyone. They truly outshined them all and made the process easy. More

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Aggressive sales tactics Recently bought a car through capital toyota on lee highway and they will use aggressive sales tactics to intimidate you to buy unnecessary gap insura Recently bought a car through capital toyota on lee highway and they will use aggressive sales tactics to intimidate you to buy unnecessary gap insurance and an extended warranty that isn't worth two cents. I ended up paying way more for car than I should. More

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Great car, shady tactics Dealership is 4 hours away from my home. Negotiated with Chandler over the phone for the "out the door" difference between their vehicle and my trade Dealership is 4 hours away from my home. Negotiated with Chandler over the phone for the "out the door" difference between their vehicle and my trade in. Difference was agreed upon. I made sure that they acknowledged that KY sales tax was included in their calculations. Arrived at dealership after hours (will tip my cap here), test drove the vehicle and started signing paperwork...going smoothly. Until the invoice is shown. I notice the sales tax is actually NOT included. So, now I'm 4 hours away from home and I'm going to be out of pocket an extra $1,700 if I want to take this car home. At the end of the day, I went ahead and purchased the car due to the trip I had already committed to. I would not have agreed upon that price before leaving my home, however. I was also only given 1 key fob and was told the 2nd fob was "around here somewhere...I"ll find it and mail it to you". Got a phone call the next day that they couldn't turn up the key fob, sorry about your luck. So there's another $360 I've had to fork out (not to mention another 2 hour trip to the closest dealer capable of programming the new fob) in order to get a complete set of keys. So, again...the car is great, but the tactics the personnel used to sell it to me were incredibly shady. Would not recommend buying a car from here. I obviously won't be back. Update (6/3/16): Promptly called the gentleman below over a week ago and left a message. Phone call has not yet been returned. Clearly not very interested in making it right.... More

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